I joined Somo before the acquisition, for which we were assured that we would not be let go during the process. Of course, this was a lie and a blatant grab at the Somo clientele.
CI&T lost a lot of UK talent and contracts as a result. Clients wanted UK/US contractors, but these jobs were offshored to Brazil and Portugal. This broke client relationships and resulted in a massive drop in quality and customer trust. There was clear evidence that clients wanted the UK staff back and even hired ex-Somo staff rather than accepting Brazilian contractors. This killed all potential contract extensions with the clients. Of course, CI&T leadership blamed British employees for the sales loss, which is utter bull.
There was a clear agenda being taken place, a lot of UK workers were replaced by Brazilians, and there was evident xenophobia towards anyone who wasn't British. British employees were looked down on as they were unskilled or useless. All career growth for UK employees was blocked, and UK leadership was removed due to a political power grab within CI&T.
The internal project allocation process is so brain-dead and backwards, it's ridiculous. Employees have to search internally on a job board to keep their job; a week or so without a client allocation means employment will be terminated. Employees are competing with each other to keep their jobs! There are backwards and moronic prerequisites to apply for these internal jobs, 99% of which require you to be based in Brazil for UK BASED CLIENTS,
Leadership within CI&T has been an utter joke; they have attempted an RTO but fail to adhere to these policies themselves, and would rather spend the company card on "work-related meetings" at a pub near their own homes than attend the office.
Pre-sales meetings and engagements are utter cringe. Leadership fails to connect culturally and professionally with potential clients. The lack of sales is evident in this.
It's very clear that CI&T is trying to low-ball the entire market, but fails to realise that clients want quality rather than the lowest price. CI&T lost so many tier 1 clients because of this.
Employee benefits were good with Somo, but promotions became extremely political in CI&T. The more senior you get within CI&T, the more toxic the work environment is. There is apparent favouritism shown to particular directors who had out-of-work, unprofessional relationships with leadership.
CI&T constantly preaches "growth" and "sales," but fails to recognise how they should go about achieving them. Low-balling the market or employee layoffs aren't growth; you're just balancing the books to impress investors.
Leadership and investors keep shoving their FLOW AI platform down clients' throats, trying to shoehorn a solution to generate sales. It's bad and looks incredibly sleazy to clients. FLOW is a terrible platform; it's mediocre at best with EXTREME hallucinations and impractical implementations.
