If you are unlucky enough to be working in the Cadbury World gift shop, you will be bullied and made to feel bad, just for turning up. The shop badly needs a bully box. I am lucky that I am thick skinned, but younger timid members of staff were made to feel very bad. I am not permitted to describe the offending individual.
You will work really hard on the shop floor while the management sit in the office stuffing their faces with chocolate. They will occasionally leave the safety of the office to moan that you are not working hard enough.
While you are working hard during peak periods, the team leaders will spend five hours setting up a display. A job that takes about thirty minutes for able people to complete, will take an entire shift.
The staff canteen sells very uninteresting food, terrible coffee and the canteen staff are very slow at serving you. Also you are only given thirty minutes to have your food, luckily then the canteen takes five minutes to get to up very steep stairs. The atmosphere in the canteen between the shop workers and the exhibition team is very tense, each department seems to be very wary of each other.
The exhibition is pretty rubbish. And customers will complain to you about it. Since the exhibition omitted the 'factory' side of 'Bournville Chocolate Factory' the site could really be overhauled. Customers complain that the attraction no longer involves a 'factory tour'.
