Capital One reviews

4.6

100% would recommend to a friend

(13,208 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.6 out of 5 stars, based on 13,208 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 24% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Mar 31, 2023
Recommend
Business Outlook

Pros

Lots of internal learning and development opportunities. High tech and social learning opportunities.

Cons

Extremely political and subjective appraisal process. A manager can shine a light on the smallest development need or area of growth and completely ignore or dismiss positive performance results. It’s all about being known and liked by a broad audience and making sure your manager likes you and wants you to move forward or up. If they don’t, they have the power to discredit any accomplishment. The cultural philosophies sound great, but they aren’t actually followed or executed. The appraisal process is labor intensive and time consuming but doesn’t yield accurate results. It’s not transparent. Often you don’t find out the benchmarks by which you’ll be measured until the END of that evaluation period. The calibration model creates forced “losers” regardless of performance. It’s not a totally fair process.

3.0
Mar 30, 2023

Going no where

Recommend
Business Outlook

Pros

Great pay, benefits and investment in personal development and training. Some of the nicest, smartest people A regular promotion cycle means you could get promoted once a year if you’re in the right place at the right time with the right manager

Cons

The zero vision or direction, it’s led by a team of “mates” who make lots of money but make no real decisions. The CEO is a great public speaker but never commits to making any real changes to benefit customers or grow the business. Ties to the US means it will never live up to what they make you believe it will be. An unbelievable amount of red tape means it is almost impossible to get anything done. too many priorities, the priorities changing, the business having no vision and leadership being paralysed by risk, fear of failing mean it’s going no where fast. If you want to make lots of money, stay at middle management and launch zero products then it’s perfect. If you want a fast paced, innovative tech company (which this pretends to be) DON’T join this company.

2.0
Nov 22, 2021
Recommend
Business Outlook

Pros

Good first job. Very nice people who work there.

Cons

They pride themselves on self learning, career growth and the "best" work life balance. but in my 2+ years of being at the company I found it very difficult to do anything outside of my assigned work and the claim of having good work life balance was a complete lie. I spent far too many days working until the late evening and many nighttime production deployments. The way that performance management/calibration is awful compared to my colleagues working the same position at other companies. Something to note though is that it is a very large company with varying roles, this is just what I experienced in my time at Capital One.

Viewing 328 - 330 of 13,208 Reviews

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