Capital One reviews

4.6

100% would recommend to a friend

(13,211 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.6 out of 5 stars, based on 13,211 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 24% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Feb 15, 2014
Recommend
Business Outlook

Pros

Great Medical, Dental and Vision benefits

Cons

Layoff is the order of the day. There is a regular massive layoff due to what the senior leadership describe as 'restructuring'. Capital One is so convinced they will lay people off regularly that they have a Career Development Center office in their Richmond location and works with a company called LHH to help their laid off employees transition out of the company. Additionally, the annual employee performance review is not based necessarily on how well you have performed over the past year but how you compare to others in the same level but who may not be doing anything related or close to what you are doing. Your annual bonus depends on how well your manager can represent you in the presence of other managers and/or how well or badly everybody in your level did over the previous year.

1.0
Nov 25, 2013

A very ugly culture

Recommend
Business Outlook

Pros

Salaries are high. People are smart but can forget their values in the survival atmosphere. Richmond campus is beautiful with good amenities. Richmond is a very affordable town to live in. Give the company a try if you already live in town, but don't relocate as there aren't a lot of other high paying jobs there.

Cons

Company hires, fires, reorganizes, hires, fires, reorganizes, hires, fires, reorganizes... Mandatory performance management bell curve creates a Survivor like atmosphere. Improvements and best practices have to be rediscovered over and over because churn causes backsliding.

Viewing 355 - 357 of 13,211 Reviews

Glassdoor has 21,340 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.