Capital One reviews

4.5

100% would recommend to a friend

(13,175 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.5 out of 5 stars, based on 13,175 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 21% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Oct 21, 2024
Recommend
Business Outlook

Pros

Great benefits, great onboarding training, they provide all equipment necessary to do your job efficiently, management is fair on the card side, peers do their best to help each other out, if you need help you don’t have to worry about getting the help and additional training and support that you may need.

Cons

The pay is only good if you have two incomes in the home, they squeeze as much work as possible out of you and your team but will not properly compensate you, we are gaining great skills but not being valued adequately, very hard to get promoted- my whole team has been applying for opportunities for the last year that we are more than capable of performing. I love what I do, however, there is little room for growth in our department. Leadership has gaslight my current team for the last four years about being promoted, added more work and included a productivity tracker to “justify” the proposed promotion , and still no advancement (ongoing concern). Ever since I started with COF it has given “cult- like” vibes, because people are proud to work for such a well-known company, but we all know that it is the false sense of job security that drives everyone to stay with COF. Last note, you are more likely to get a higher paying job at COF applying externally than someone who is already internal and simply trying to grow within the company.

1.0
May 20, 2024
Recommend
Business Outlook

Pros

Some good people here and there, broad array of tech tools.

Cons

Even though the company suggests to assume a good intent, some people and HR makes it impossible. I am getting into all other issues such as letting people raise their voice to their inferiors, but once a guy at a manager position came to our office for a 5 minute chitchat during lunchtime and talking about the wedding he was invited to and his hopes to meet a girl there. This guy has been alone in New York for last 5 years by the way. Following his conversation, another guy in a senior manager position outright said if you can’t find women, try a guy in a very disrespectful way in the office. When a person reported this issue to HR, it took very long to process and waited until a reorg. Even though the person who insulted got laid off during the reorg, they also laid the person who reported the incident during the reorg. This should have been taken to the court actually, but the one who reported was sick and tired, then he didn’t want to have any interaction with the company anymore.

2.0
Apr 9, 2024

On the decline

Recommend
Business Outlook

Pros

Decent pay and the hours aren't that bad.

Cons

Performance management is awful Culture is getting worse Morale on my team is low as we have attrition and our manager isn't very good. Way too many short term foreign contractors

Viewing 184 - 186 of 13,175 Reviews

Glassdoor has 21,291 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.