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      Cengage

      Engaged Employer

      Cengage reviews

      2.9

      31% would recommend to a friend

      (2,401 total reviews)
      avatar

      Michael Hansen

      39% approve of CEO

      24% positive business outlook

      Ratings by category

      3.4

      Work/Life balance

      3.2

      Diversity & inclusion

      2.8

      Culture & values

      2.8

      Compensation and benefits

      2.4

      Career opportunities

      2.3

      Senior management

      Cengage has an employee rating of 2.9 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Nov 11, 2015

      Clown Show

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Lots of good products, but not in the last year or two. Serious effort by some employees to do the right thing by customers.

      Cons

      Parent company (called Cengage Learning) is wobbly. Constant changes in strategy make it impossible to follow the leader. Talk is always about revenue and why it is slipping. Nothing else seems to matter, ever. No effort to understand customer needs better, in spite of lip service. Product program has fallen apart. Leadership = non-existent. Atmosphere is tainted by panic and by reaction. Budget cuts (which happen frequently, and without notice) mean cut-backs on product quality. Feels like a company that is only pretending...and hopes to be bought out before the ceiling falls in.

      1.0
      Sep 16, 2015

      Editorial Assistant

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      They often have free food for the software engineers. If you go to their floor on the right day you too can eat for free. And soda!

      Cons

      Horrible management, not focused, no direction. Don't seem to care about their employees one bit. Also a boring office space

      3.0
      Aug 9, 2015

      Right Idea, Wrong Direction

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      They're trying to make nice upgrades to all of the offices (some offices have taken longer and are less "upgraded" than others, though). They're pushing digital products, which is the right move for the company as it fits student's learning better. They've introduced more social events to encourage learning more about other departments and products within the company.

      Cons

      Not only are constant reorganizations bad for morale, but they also often seem to result in gray areas with inaccurate or unclear job descriptions. Also, many employees are too quick to point fingers at other people or groups, instead of taking responsibility or their own mistakes.

      Viewing 298 - 300 of 2,401 Reviews
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      Glassdoor has 2,599 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.