Cengage reviews

2.9

31% would recommend to a friend

(2,405 total reviews)
avatar

Michael Hansen

39% approve of CEO

24% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 21, 2025

Don't do it

Recommend
Business Outlook

Pros

It's a paycheck, and the benefits are not bad.

Cons

Terrible place to work. Working with former teachers and librarians, many of them can be quite schoolmarmish. A lot of the people there have only known government work and Cengage, so they are very attached to the company. They seem to expect this kind of enthusiasm from everyone. Constant restructuring and layoffs.

1.0
Jun 27, 2025
Recommend
Business Outlook

Pros

I enjoy the people that I work with day to day.

Cons

I am paid under market value. HR and my boss approved a market value increase and a director/VP that does not work with me day to day declined my market value increase. My job responsibilities do not match my job description. My pay does not match my job responsibilities or experience level.

1.0
Feb 21, 2025

Painful, disorganised, in decline

Anonymous employee
Recommend
Business Outlook

Pros

I used to enjoy working here, as training opportunities were provided and there was decent management

Cons

Amongst all the change, nobody seems to know what they are doing, and there is a complete lack of communication amongst departments. Systems don't work, some teams have had half of their job replaced by cheap overseas labour, profit takes precedence over individual experience. GDPR processes have been vaguely defined but are ultimely a mess, resulting in non-compliance most of the time. There are publishing schedule delays that are not communicated. Change is implemented without consultation or worry about how this might negatively impact the company and individual. Career progression doesn't exist, and training requests are rejected. Ultimately everyone is disgruntled, confused and constantly upset about how nothing seems to work. Upper management is useless. If you have other options, I strongly advise anyone reading this to not take a job at Cengage. This has been the most painful working experience of my life.

avatar
Cengage Response
1y
Thank you for taking the time to share your feedback about your experience at Cengage Group. I understand that change can be disruptive and recognize the importance of effective communication across departments. I am sorry to hear that you have encountered several challenges and frustrations in your role. I encourage you to speak with your manager and the HR team to address some of these areas. We have invested significantly in development resources for our team in recent years and provide a number of paths for learning and development opportunities for our employees. I agree with you, it is important that individuals understand the opportunities available to them and have avenues to pursue further skills training. Regarding General Data Protection Regulation, Cengage Group is committed to complying with all global privacy laws and has made investments in both people and technology to ensure we can meet the requirements as laws change and new laws are added. Our privacy processes are designed in a certain manner due to different business models, brands, technology platforms and teams to ensure compliance with all applicable privacy laws and regulations in the regions in which Cengage Group operates. If you have any further questions about our privacy practices, please reach out to the privacy team. Best, Michael Hansen, CEO
Viewing 355 - 357 of 2,405 Reviews

Glassdoor has 2,603 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.