Cengage reviews

2.9

31% would recommend to a friend

(2,405 total reviews)
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Michael Hansen

39% approve of CEO

24% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Dec 10, 2024

Slowly going bad, I'd avoid this one for now

Anonymous employee
Recommend
Business Outlook

Pros

Plenty of time off, can find some great people working there sometimes, and the place is inclusive.

Cons

Repeated layoffs that disregard performance (and despite still making a lot of profit), remaining employees told to do their jobs as well as the ones who got fired, focused on reducing costs, obsessed with tracking employees' time, outsourced important things like our IT department who are allowed to refuse to fix things, very bad morale, no one talks good about our CEO & management team, and every other problem you'd expect from a company focused solely on profits. I honestly do not expect Cengage Group to last more than a few more years.

2.0
Jul 16, 2024

Good people - bad Management

Recommend
Business Outlook

Pros

Good and kind people here.

Cons

Execs putting a ton of pressure to get to certain numbers to please investors with no true regard for employees. Culture is in a fearful place, nothing feels good enough or appreciated. Middle management feels like they're desperately managing up to please execs. Employees feel 100% dispensable despite the company running on their backs.

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Cengage Response
1y
Thank you for leaving a review about your experience. I agree with you that our people are our greatest asset. Our recent efforts in restructuring the business have been focused on reducing duplicative efforts in our businesses and establishing a shared services group. These efforts unfortunately mean we must make difficult decisions about our colleagues and teams. The changes we are making to our operating model will enable us to operate more efficiently and effectively, as well as invest further in the products and services that we provide to our customers. I understand that change can bring feelings of uncertainty, but my goal is to lead with transparency and create various opportunities for open dialogue. I appreciate your feedback as we continue to improve. Best, Michael Hansen, CEO 
2.0
Jun 13, 2024

Miserable

Recommend
Business Outlook

Pros

The people who struggle to create good products that align to their own values and care for education in a company that is constantly taking away resources.

Cons

The company is constantly moving the goal posts and making rapid changes that do not make sense, causing a lot of stress. In the end, the environment was extremely toxic.

Viewing 358 - 360 of 2,405 Reviews

Glassdoor has 2,603 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.