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      Cengage

      Engaged Employer

      Cengage reviews

      2.9

      31% would recommend to a friend

      (2,405 total reviews)
      avatar

      Michael Hansen

      39% approve of CEO

      24% positive business outlook

      Ratings by category

      3.4

      Work/Life balance

      3.2

      Diversity & inclusion

      2.8

      Culture & values

      2.8

      Compensation and benefits

      2.4

      Career opportunities

      2.3

      Senior management

      Cengage has an employee rating of 2.9 out of 5 stars, based on 2,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Nov 1, 2023

      Great until blindside layoff

      Technical support
      Recommend
      Business Outlook

      Pros

      - Great work-life balance - Paid holidays and wellness week at end of year

      Cons

      - Lots/too much of Red Tape to get problems through to higher ups and solutions approved - Low career ceiling - Was told they were 'downsizing my team' after working for them for 8 years and after having my last child, before Christmas. All this after very successful past few years of growth/sales for the company.

      avatar
      Cengage Response
      2y
      Thank you for reviewing your work experience. I am pleased to hear that you were able to achieve a healthy work-life balance while working here and that you enjoyed our benefits, including the wellness week off at the end of the year. Regarding layoffs, the education industry is one of constant change, yet our strategy of delivering affordable high-quality materials to students remains the same. As we evaluate our approaches, that sometimes results in difficult decisions about colleagues and teams. That said, these decisions are not taken lightly; we value every employee and the contributions they have made. Thank you for your more than 8 years of service, I wish you the best in your next endeavors. Best, Michael Hansen, CEO
      3.0
      Oct 30, 2023

      Things are changing here

      Account manager
      Recommend
      Business Outlook

      Pros

      Interesting work and people. Lots of opportunity to share and bond with coworkers. Good products, forward looking leadership. A true desire to be a profitable, relevant, and healthy company.

      Cons

      Culture is becoming a little more secretive. Not as much communication from the ET. Using "initiative" and "change" and "project" language to soften what is really meant (layoffs). I think most of us knew this was corporate speak when it started a few months ago, but it's still sad to see.

      avatar
      Cengage Response
      2y
      Thank you for taking the time to leave a review. I am happy to hear that you find your work interesting and that you enjoy your co-workers. As we navigate changes to improve efficiency within our business, our goal is to lead with transparency and create opportunities for open dialogue, whether through business unit town halls or monthly company-wide First Friday meetings. I appreciate the feedback as we continue to evolve our approach, and if you have any further feedback or suggestions on how we can improve communications, please feel free to reach out. Best, Michael Hansen, CEO
      Viewing 361 - 363 of 2,405 Reviews
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      ReviewsCengage reviews

      Glassdoor has 2,603 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.