Cengage reviews

2.9

32% would recommend to a friend

(2,400 total reviews)
avatar

Michael Hansen

41% approve of CEO

25% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
1.0
May 27, 2015

Great People but little else to recommend it.

Anonymous employee
Recommend
Business Outlook

Pros

Great people who truly care about the job they do. Working in Higher Education publishing can be rewarding b/c you are shaping new technologies and influencing learning objectives.

Cons

Several rounds of layoffs, massive uncertainty and lack of caring about anyone but executives. Owned by equity firm who is in it for quick return, as is current management, both of whom got company through bankruptcy with promise of large payout while laying off hundreds of employees.

2.0
Apr 17, 2015

getting ready to get out

Anonymous employee
Recommend
Business Outlook

Pros

Interesting work, great colleagues. Perfect for entry-level experience in educational publishing if you have a trust fund or live with your parents. Presumably excellent quality of life for upper management.

Cons

The extremely low salary range for non-managers is a major problem at this company. Salaries aren't just low in comparison to industry standards; they're unethically, prohibitively low. How the many employees who are paid under $40K/year can afford to live in Boston (or Chicago or San Francisco, for that matter) is beyond me. Forget about life goals such as owning a house or eventually having children if you're single and find yourself stuck in a mid-career-level position here--it simply isn't going to happen unless you have a trust fund or are able to negotiate an extra $20K/year+ beyond your original offer. As if the realization that I am not going to be able to have any semblance of a future I desire if I stay in this position wasn't depressing enough, the salary issue significantly lowers morale in what would otherwise be a positive working environment. Almost all of my similarly situated colleagues are extremely hardworking and talented yet are regularly distraught over the ongoing difficulty we face in making ends meet. To add insult to injury, I've heard stories of underemployed people in administrative roles being asked to book single flights that cost over a third of their annual salary. As much as there is to like about this company, I simply cannot continue to live like this.

2.0
Jul 8, 2025

Falling apart

Recommend
Business Outlook

Pros

–Access to great content, though all the people that acquired that content and built relationships with the authors and organizations that provide and own it have been let go and replaced by cheaper alternatives. –Most of the people that are left are good, hardworking people, though there are fewer of us every day

Cons

It's become a bunch of private equity consultants in a publishing/edtech company trench coat. Leadership is either part of this or too cowardly to stand up to it. No direction, no understanding of what works or what learners need, just a bunch of penny pinchers who don't understand how to create anything and worship at the PE "line must go up 10+% every year" alter. What soul this company once had is good and dead.

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Cengage Response
11mo
Thank you for taking the time to share your perspective and for your more than eight years of service at Cengage Group. I do want to respectfully clarify that while Apollo is an investor, the strategic decisions we have made—including changes to our operating model—have been driven by our leadership team with the goal of ensuring long-term sustainability and growth. As a for-profit company, we have a responsibility to evolve in ways that allow us to better serve our customers, remain competitive, and manage costs responsibly. We recognize that these changes have been difficult and have impacted valued colleagues. We also understand the importance of institutional knowledge and the relationships our teams have built with authors and partners. While we do leverage global talent to support our business, we are committed to doing so in a thoughtful manner preserving expertise and continuity for our customers. Your feedback about leadership, communication, and direction is taken seriously. We are committed to learning from these experiences and continuing to improve how we support both our people and our mission. Thank you again for your candor and for the work you’ve done during your time with us. Best, Michael Hansen, CEO
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