Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Cengage

      Engaged Employer

      Cengage reviews

      2.9

      32% would recommend to a friend

      (2,400 total reviews)
      avatar

      Michael Hansen

      41% approve of CEO

      25% positive business outlook

      Ratings by demographic groups

      Cengage has an employee rating of 2.9 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Jul 1, 2025

      Be Wary of Cengage at the Moment

      Account executive
      Recommend
      Business Outlook

      Pros

      At this point, there are none, unless you are an executive. At one time, however, I loved this company and its culture of comradery and a true concern for learners and educators.

      Cons

      Worker morale is at an all-time low, pay is low for EdTech industry jobs, and layoffs are always hanging over teams in all departments. Carrer growth is based on favoritism, and if you have been pigeonholed into a role, good luck with advancement. Teams have no idea how to implement the new systems that have been thrown together, with fingers crossed that things work. Customer service is embarrassing, in regard to wait times and professionalism once customers reach someone (blame low pay and cuts for this). Bonus structure is not transparent, and I question the integrity of the finance team who seem to try to make sales prove they earned the bonus. They will try their hardest not to pay a deserving rep. Management becomes sales' enemy when it comes to payout time. Company seems to not care about quality sales hires, but rather on Ken and Barbie looks at super-low pay for green sales reps. Sales VP is old school field rep who has something to prove and will make a lot of changes in the near future.

      2.0
      Aug 20, 2024

      So glad and grateful to be out of there

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      I 'grew up' at Cengage. I had the best manager a person could have and I thrived. Was my first corporate job and liked the perks! Car, bonuses, pay, etc. Benefits are good. Tuition reimbursement and just overall solid benefits. I am grateful for my time there and there's a lot of solid people. And the severance when the layoff happened was great, plus they set you up with a company to help you find another job.

      Cons

      The last two years were brutal. I had survived multiple re-orgs and layoffs, and I'm glad I was let go when I was. Disorganized, so much gossip, toxic complaining, And the products are good but not great and constant tech issues (which I know will exist anywhere) The industry is not great and hasn't been for awhile. It's hard to be a part of that when you're working for a company that needs to survive. And all the stuff with Cengage being bought by some other company to make us profitable? I get it, it's a company and needs to make money. My time was done at Cengage. Lots of unhappy people and that's what people are bonded on (trauma bonding?!) They are trying but I'm just glad to not have to fake a smile anymore.

      avatar
      Cengage Response
      1y
      Thank you for sharing your feedback about your experience at Cengage Group. I appreciate your candor, and that you took the time to share your experience and perspective as a former employee who spent over five years with us. I understand that organizational change can be challenging and that it can impact the overall work environment. The entire leadership team continuously strives to address these challenges and create a positive and efficient work environment for our employees to navigate through these changes. I wish you the best in your future endeavors. Thank you for being a part of our team. Best, Michael Hansen, CEO
      1.0
      Aug 20, 2021

      Terrible place to work, marketing and communications trying to create a better image.

      Senior software engineer
      Recommend
      Business Outlook

      Pros

      You will learn to work under stress all the time.

      Cons

      - Management is busy with propaganda to attract new investors or go public. No one cares about the business or the customers. - Don't get sucked in when the CEO says "we are transparent and we will listen to concerns". It's a bait. As soon as you raise issues, you will be fired. It's jsut a sham. - HR will tell you that weekly work hours are 37.5 and you will be required to fill in timesheet for 37.5 hours. In reality, you will work over 50 hours/week - Directors and VPs are highly incompetent. Most pretend they have a lot of work to do but don't do squat. - Lower pay compared to other companies - Managers get hefty bonuses while employees get nothing. - No stock and the stock is not publicly traded even if you get it In my 15 years, this is the worst company I have worked for. The marketing and communications team is trying to change the image of the company but inside it's still the same trash.

      avatar
      Cengage Response
      4y
      Thank you for taking the time to write this review. While some of our work is seasonal and activity increases during back-to-school, work-life balance is a priority and we respect employee’s personal lives. We work hard to create a culture where employees feel valued, can bring their authentic selves to work, and feel comfortable being candid with their managers. I am truly saddened to hear that this hasn’t been your experience and am concerned that you are being asked to falsify your timesheet. We take these claims very seriously and I encourage you to reach out to me directly so that I can address this issue. Regarding compensation, our HR department closely analyzes the market to provide fair compensation and we strive to offer competitive, equitable programs that recognize and reward strong performance. Employee growth and development is a priority – we’ve expanded our programs over the past year and continue to invest in this area. We realize we aren’t perfect, and recognize that Cengage Group may not be the right fit for everyone, but authenticity is important to us; all stories and sentiments shared by employees and customers in our marketing materials come from them directly. Best, George Moore, CTO
      Viewing 121 - 123 of 2,400 Reviews
      Related searches: Cengage jobs | Cengage salaries | Cengage benefits | Cengage interviews
      ReviewsCengage reviews

      Glassdoor has 2,597 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.