Cengage reviews

2.9

32% would recommend to a friend

(2,400 total reviews)
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Michael Hansen

41% approve of CEO

25% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 28, 2016

Gloomy and jaded

Anonymous employee
Recommend
Business Outlook

Pros

Ok work/life balance Some great people

Cons

Morale is low General apathy No dialogue Some employees are clearly favourites High turnover of staff

2.0
Sep 21, 2016
Recommend
Business Outlook

Pros

The people at the lower levels are fantastic. Smart, friendly, great people to work with. The work life balance is good too.

Cons

Literally, every time I got off the phone with my boss I would find myself humming the words to Taylor Swift's song "Mean". Every call put me on the defensive, and really made me unmotivated to do good work. And I talked to at least 6 others who felt exactly the same and came to me for advise!

3.0
May 7, 2016

Student Focus

Recommend
Business Outlook

Pros

Cengage is trying really hard to change the way a traditional "textbook publisher" would have thought--rather than only doing what instructors want since they are the decision-makers, Cengage has shifted to a student-focused and -driven company. While they know instructors are critical to the process, they try to make all changes with students in mind. Will it help them, teach them, empower them, develop them, etc.? Is Cengage meeting students where they're at?

Cons

As with any of the companies, Cengage has been hit with rough times and continues to undergo various reorganizations. This often means lay-offs. In addition, Cengage is not often a transparent company. Changes happen and they're not clearly explained, if explained at all. People leave the company who you work with often and you may not know until they're already gone and they no longer email you back.

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Cengage Response
10y
Thank you for highlighting our student-focused strategy. It is essential to transforming education. As we continue our own company’s transformation, change can easily lead to uncertainty. Transparency is vital in combating that. I understand your skepticism, given how the term “transparency” might be used elsewhere, but I feel it’s important to share information. I hope you will keep an open mind about this. However, it sounds like you may have had some changes in colleagues that you weren’t aware of in a timely way. It is indeed important to let people know and in the right order. In addition to messages from myself and members of our team, I encourage you to sign up for our “Comings and Goings” RSS feed/blog for updates. As the title suggests, it offers the level of detail that I suspect you are seeking. The manager of each individual is also noted, should you wish to reach out with further questions. You can learn how to sign up from the home page of Inside (lower left of the page). If you are still uncertain, our help desk can walk you through it. Thanks again for your post.
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