Cengage reviews

2.9

31% would recommend to a friend

(2,400 total reviews)
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Michael Hansen

39% approve of CEO

24% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jun 6, 2015
Recommend
Business Outlook

Pros

Interesting work that is in line with my expertise and interests.

Cons

Layoffs occur every few months, leaving me in constant fear of losing my job. Also, many people have quit. Most people who have left (voluntarily or otherwise) have not been replaced, and of the few replacements that have been hired, the majority have not been trained adequately. This leaves those who remain to take on their normal workload plus a portion of the responsibilities of 1 - 3 missing people. Salaries are abysmally low for San Francisco to the point where working here is only possible if you either: 1) have a significant other that makes a lot of money, 2) work 2 or more jobs, 3) live with your parents, or 4) have a trust fund. The best you can hope to afford on your own is to rent someone's living room couch or closet. Assignments change rapidly with little prior notice. Lots of work gets wasted. You may work on a project for 9 months or more, only to find out in the final months of development that upper management hasn't formally approved the project (and isn't likely to) nor has the technology team been informed of your project (so even if it is ultimately approved, the supporting technology will not be ready in time for you to hit the due dates you were operating under for the last 9 months).

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Cengage Response
10y
Thanks for the post. We never want someone coming to work fearing the worst. That said, we’ve started a journey at Cengage Learning that requires a lot of change. In the education industry, our customers and technology have evolved. To meet that demand, we have to change, or we simply would not be a sustainable company that can provide jobs for thousands. As customers order less print and more digital products, we shift resources. Some jobs go away. But we are constantly hiring and have new jobs and entirely new teams that didn’t exist just three years ago. Rapid change means we must evaluate our compensation benchmarks routinely – I can’t speak to your personal situation but your HR Business Partner could help. Finally, I don’t believe in the concept of wasted work. As you review what you’ve accomplished: There are always opportunities to learn. However, working on an unapproved project sounds unusual – course-correcting if we found an approved project wasn’t hitting the mark would be more the norm. I encourage you to talk to your manager to gain insight into the change, or send me an e-mail with specifics. Thanks again.
1.0
Feb 8, 2015

Poor management and training.

Recommend
Business Outlook

Pros

Excellent work-life balance, a real attempt by many across departments to listen to and help employees, a number of chances at promotions, work-from-home opportunities, and floating holidays.

Cons

Poor managers, changing/confusing processes, unhelpful HR department, and training.

Viewing 148 - 150 of 2,400 Reviews

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