Cengage reviews

2.9

32% would recommend to a friend

(2,397 total reviews)
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Michael Hansen

41% approve of CEO

25% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,397 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Dec 4, 2024
Recommend
Business Outlook

Pros

Great flexible work environment, lovely colleagues, interesting projects

Cons

Under resourced, constant change and uncertainty, lack of career growth

2.0
Nov 30, 2024

Private Equity ruined company

Recommend
Business Outlook

Pros

Loved working here for years. Smart and talented coworkers; opportunities to learn new skills

Cons

Zero job security. Priority is on documenting your job for “efficiency” but is used to determine whether you can be replaced by cheaper non-US labor. Run by private equity with seemingly no direction or purpose other than to increase their profits. Outsourcing all US resources to increase revenue - emphasis on time tracking (every minute of your day in JIRA) managers do not care about real work but only about this time tracking and completing documents used to determine whether they can replace you with overseas resources meanwhile overworked and stressed beyond belief. Give folks bad performance reviews to “quiet fire” them to not pay severance.

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Cengage Response
1y
Thank you for sharing your feedback. I understand that recent changes within the company may have created some uncertainty. I do disagree with some of your sentiments here. First, our investors strongly support our company strategy and direction and have an acute understanding of our business and the education space more broadly. Secondly, we all have a responsibility as a for-profit business to run the business in a way that is impactful to our customers and operates as efficiently as possible. As a result of this, we need to continuously look for ways to improve the business, and we need data to do this. I want to emphasize this data is always based on evaluating the outcomes of people’s work, not time spent. I am saddened to hear this has not been your experience or view, and encourage you to speak with your manager to better understand how your work is evaluated. We value the feedback of our employees, and each year, we conduct an engagement survey to gather insights and make improvements to enhance the employee experience. I appreciate your input, and I encourage you to reach out to me directly with any suggestions on how we can continue to improve. Best, Michael Hansen, CEO
1.0
Nov 23, 2024

Constantly layoff

Recommend
Business Outlook

Pros

Let people do their own work. So very relax.

Cons

Certain people got hired as Software engineer director, but he does not have background in any kind of software development and not even have degree or background in computer science. These kind of people drive the company down.

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Cengage Response
1y
Thank you for taking the time to leave a review. At Cengage Group, we value all education pathways and have evolved our hiring practices to focus on skills and experience rather than requiring degrees for certain roles. This approach allows us to create a more diverse talent pool, which brings a variety of perspectives and fosters innovation and collaboration. We strive to ensure that all our employees have the necessary qualifications and expertise to contribute effectively to their respective roles. Thank you for your more than eight years of service. I wish the best in your next endeavor. Best, Darren Person, CDO
Viewing 181 - 183 of 2,397 Reviews

Glassdoor has 2,593 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.