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      Cengage

      Engaged Employer

      Cengage reviews

      3.0

      35% would recommend to a friend

      (2,396 total reviews)
      avatar

      Michael Hansen

      43% approve of CEO

      27% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      2.9

      Culture & values

      2.9

      Compensation and benefits

      2.5

      Career opportunities

      2.4

      Senior management

      Cengage has an employee rating of 3.0 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Apr 30, 2026

      Decent work-life balance but the culture is horrendous

      Senior account executive
      Recommend
      Business Outlook

      Pros

      Work life balance Remote work

      Cons

      It’s very clear management has their favorites. There are constant changes of systems, resources and support teams, and when the employees express their frustration with the changes Michael Hansen blames the human resistance to change, rather than listening to the actual concerns. The most recent change is a huge layoff/restructuring of the entire sales organization. The Investment team that came in has changed Cengage for the worse. The company culture that made the lack of salary worth it has been dwindling down to nothing and the morale shows it.

      1.0
      Apr 27, 2026

      Constant Change and Job Insecurity with Eroding Benefits and Trust

      Sales consultant
      Recommend
      Business Outlook

      Pros

      Strong peer level culture. Colleagues are supportive, collaborative and genuinely try to help each other succeed despite ongoing challenges. Meaningful mission focused on education and workforce development. Well-known brand.

      Cons

      Ongoing layoffs and job insecurity. Frequent, incremental layoffs have created a constant sense of instability and low morale. Erosion of compensation and benefits - gradual reductions in benefits and overall value of compensation. Lack of clear direction from upper leadership. Decreased trust in leadership and employees feel less valued compared to earlier years. High stess and burnout environment due to the uncertainty combined with increased workload due to the layoffs make it harder to maintain balance.

      avatar
      Cengage Response
      5d
      Thank you for sharing your perspective. I appreciate the recognition of Cengage’s peer culture, collaboration, mission, and brand. Those strengths matter and are important to preserve. I also hear the concerns about uncertainty, workload, trust, and organizational change. As we look ahead, our focus is on creating greater clarity around enterprise priorities, strengthening leadership expectations, and aligning our operating model and talent strategy to support healthy growth, stronger customer outcomes, and our mission to advance education. We may not be able to eliminate all uncertainty, but we can be clearer about direction, more disciplined in how we lead, and more intentional in how we support the people doing the work. Thank you again for the feedback. It is an important input as we continue building a stronger and more focused Cengage. -Kamilah Thomas, Chief Human Resources Officer
      Viewing 19 - 21 of 2,396 Reviews
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      ReviewsCengage reviews

      Glassdoor has 2,592 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.