Cengage reviews

3.0

35% would recommend to a friend

(2,396 total reviews)
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Michael Hansen

43% approve of CEO

27% positive business outlook

Cengage has an employee rating of 3.0 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Oct 15, 2008
Recommend
Business Outlook

Pros

Change is good and there is a lot of that going on. Change opens doors for employees and streamlines the business. It is very laid back and for the most part employees are not watched over like a hawk. I feel this allows the employee to work effectively and make decisions on their own, to an extent. The coy pond is pretty cool, plus the on-site gym and cafeteria help a lot.

Cons

I am in sales and sales people are measured by their goals. We plan our year out accordingly. Since I have been working here they have never gotten out our goals with in the first 6 months of the year. This is extremely frustrating because the sales reps have to play a cat and mouse game with management and with their customers. I have known reps to hold orders for months before they submit the order just so they don't get nailed on their goal. Also it gives the management time to evaluate your performance and base your current year that your in before they give you your goal. That's like cheating. Sales is based on previous (year, month, quarter) sales not lets see what you have done so far for your year and then if your way up we give you a huge goal that now you only have 6 months (if your lucky, one year we didn't get them until September) to achieve. Also before when we were owned by Thomson one of the reasons why so many people worked there was because of the "Perks". People were willing to work for a little less money as long as they were treated right, given some special treatment... Not anymore. They have all disappeared. I realize that a company wouldn't increase our pay because of it but now we are making the same money as before (which by industry and area standards is no where near it should be) and now we are with out the perks we once had.

3.0
Sep 7, 2008
Recommend
Business Outlook

Pros

Cengage Learning offers a great deal of freedom to set one's own path. The working environment is extremely professional yet relaxed to the point of being laid back. Top management does a great job of communicating down through the levels of the workforce, and of being involved in the day to day operations.

Cons

There is a sense at the moment that the development team does not truly understand the nature of the business, that they are incredibly disconnected from the wants, needs, and desires of the end user. Products continue to get released that contain errors that should be caught during the editing or review process.

1.0
Aug 28, 2008
Recommend
Business Outlook

Pros

A good work-life balance--in that you can leave at 5pm. On a personal level, many of the employees are very friendly and fun to chat to. It is a fast-growing company, which is a bit of a double-edged sword; on the one hand, there's plenty to do, but on the other, there aren't enough people to do it. Apart from that, there's not much to recommend it.

Cons

Management will happily mislead junior employees regarding their career prospects, and then fail to respond appropriately to complaints and grievances; pay is very low for junior positions; the company has a high turnover of senior management who don't seem to care much about the concerns of employees, which leads to a lot of people in more junior positions leaving because they are not offered career advancement opportunies and are not recognised for the work they do. Some of the middle managers are absolutely terrible managers (though good at other aspects of their job) and have no clue what the people beneath them do.

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Glassdoor has 2,592 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.