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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

289 reviews
5.0
Apr 3, 2024

Great place to work

Recommend
Business Outlook

Pros

Good company culture, very accepting and accommodating of flexible work arrangements and needs. Benefits aren't super extensive but still pretty decent. Overall a great place to work!

Cons

Cutting of costs resulting in reduced benefits, annual increment could be better

2.0
Mar 31, 2024

Waste of Time

Recommend
Business Outlook

Pros

Work-life Balance, culture, PTO, Benefits. My manager was amazing and I have no complaints.

Cons

First off, I didn't realize when I got hired that they were being sued- 95% of gyms and fitness studios that I spoke with hate CP and would never partner with them even though it is free to be on the platform. Secondly, this job is extremely territory dependent. You cannot source leads for yourself, and if you are assigned a territory that has not been updated with fresh leads, it's just about impossible to hit your quota. There were countless days where I would not reach a single person on the phone because my territory was basically all accounts that had been called hundreds of times, or businesses that no longer existed. I felt like I was not only wasting my time, but also the company's time and money. They spend a ton of money on company trips, equipment, and merchandise which is great, but why not spend more money on paying your employees a livable wage with the opportunity to succeed? The vast majority of all my coworkers at CP never hit quota because the opportunity was just not there and we would waste our time calling disconnected phone numbers. CP is not beneficial for its partners but only its users- which makes it even harder to sell if you get somehow get someone on the phone with their bogus leads. The pay is terrible- you could make more as a manager at a McDonald's. I regressed in my career during my time here and I regret taking the opportunity to work here in the first place. For some reason, it is extremely difficult to get a job at CP but do NOT believe the hype, it's definitely not worth it if you want to make money and have opportunity to succeed. Not only is the base pay laughable, but the commission is also extremely low since the company does not charge its partners to be on the platform. If you are looking for a WFH opportunity, look further.

Viewing 49 - 51 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.