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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

289 reviews
2.0
Jun 27, 2019

Terrible culture

Anonymous employee
Recommend
Business Outlook

Pros

bad mothing and gossiping between senior-level management political battles across continents strict management levels that discourage collaboration too much focus on the big picture / 'great' things about the company and not enough focus on training and building teams poor HR with little to no follow through little to no role progression or expansion - they will put you where the company needs you, regardless of your area of interest or skils

Cons

free fitness membership CEO is energetic and encouraging, but that's about the only place you'll find that in this company

1.0
May 30, 2019

Good 1st Job

Anonymous employee
Recommend
Business Outlook

Pros

- Free ClassPass membership - wear workout clothes to work

Cons

Honestly, I would not recommend this company to anyone. I met a lot of great people but my role was a joke. They are rapidly expanding in Montana which is the new call center for sales and there is no strategic approach. The commission structure is actually absurd. In my department, so many managers and teammates have quit during my tenure so that is a huge red flag. The opportunity for growth is limited, they will tell you the there is so much potential but there really was not. Again, there was some great people but I cannot tell you the amount of times walking in the hallways and exchanging a smile or a hello and people do nothing! The company is growing rapidly especially in international expansion but there is a lot on the home front that needs to be taken care of first.

2.0
Feb 16, 2019

Not What I Expected

Anonymous employee
Recommend
Business Outlook

Pros

Fun office environment, occasional ability to work from home, casual dresscode (activewear encouraged), free work snacks. Decent starting pay. My immediate supervisor was absolutely wonderful and provided amazing feedback and weekly touchbases.

Cons

A major disconnect between departments. No communication between marketing/engineering/CX/accounts/etc. There will be price changes in the monthly memberships or promotion changes without any sort of communication. Work life balance is minimal. People take advantage of the snacks where I saw employees hover over the poor delivery guys while they were mid-stocking. No sense of connection or community within the company; high turnover rate.

Viewing 49 - 51 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.