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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

289 reviews
2.0
Sep 26, 2023
Recommend
Business Outlook

Pros

The people on the team are great and always supportive. Good benefits.

Cons

The culture has turned incredibly toxic in the last 6 months. They changed the compensation structure so you have to work harder to make less and you are rewarded for hitting goals by them saying oh we didn’t set the goals high enough and making changes so you have to do more to succeed. There’s very little support from the top and poor trickle down of information. Trainings are mandatory and repetitive and take time away from activities that could be earning you commission, which often feels intentional. Very clear the company is failing and doesn’t know what to do.

1.0
Aug 17, 2020
Recommend
Business Outlook

Pros

Great pay and benefits, lots of vacation time.

Cons

Constantly changing business model, and overly caught up in being "cool" and not focused on doing what is right and what is smart. I guess you should expect this from a company whose main demographic is rich white ladies who wear Lululemon.

2.0
Jul 14, 2020
Recommend
Business Outlook

Pros

The people are social and easy to get along with. Pre-covid the business looked on track to do great things.

Cons

Covid obviously has impacted things No care for employee well-being Lack of experience in engineering and middle management Culture of promoting those who have been around longest, the trap of the expert beginner

Viewing 76 - 78 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.