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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

289 reviews
2.0
Oct 15, 2018

Not what I expected

Anonymous employee
Recommend
Business Outlook

Pros

*Good product *Free ClassPass account for employees

Cons

I was brought on thinking it was a collaborative environment where employees are an integral part of the growth of the company. What I've found since I've been here is that the employees are expected to be heads-down and do their jobs. There are some senior execs with a vision and the employees are expected to follow that vision without question. The company is growing too quickly. They're trying to expand into other countries and the focus for their headquarters seems t be lost. It's a bit clicky so for a new employee, it can be hard to penetrate. There's a sense that this company takes themselves a bit too seriously. Yes, they're trying to be the biggest and the best at what they do, but it seems to be just so they can sell for a lot of money so senior mgmt gets rich.

2.0
Sep 4, 2018
Recommend
Business Outlook

Pros

Free ClassPass subscription, flexible schedule

Cons

The culture is definitely in a declining state and despite upper management being aware of the issues, little solutions are being identified or implemented to improve. The C level mgmt is very quick to make personal judgments on employees and it's very difficult to recover if that C-level doesn't like you. I've had to continually defend team members or myself to upper management because one interaction with a particular exec didn't go as well. It's incredibly difficult to overcome any subpar first-impression. The team also micromanages a ton with little room to challenge or negotiate. Despite the fact that one of the company principles is to challenge - it's looked down upon if you don't just go along with the recommendation. The negative petty culture is very difficult which is a shame because the company mission and products are great.

1.0
Oct 31, 2017
Recommend
Business Outlook

Pros

--> Cant think of many pros. Some flexibility?

Cons

--> Bad work life balance --> Significant portion of the day is spent in meetings --> Feels extremely waterfall, as the organization feels very top down --> High churn rate for users and (IMHO) employees --> Some rude engineers

Viewing 13 - 15 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.