ClassPass reviews

-Rampant toxic masculinity. C suite consists of 3 white males who are buddies from Microsoft, other female execs also byproduct of nepostim. No diversity of thought among them, total lack of empathy and interest in non-quantitative things like employee and customer experience, and stifling hierarchy. Ideas and decisions always top down and made in name of profit/"get rich quick" over people, mission, ethics or values. - Per another negative review, certain teams and leaders clearly not valued and any concerns expressed about this were continually dismissed. - Gaslighting and toxic positivity were the norm. No culture of accountability or introspection. When company saw 50% attrition post-COVID, leadership claimed it was to be expected because of the external climate versus looking inward on how they may be the problem. - Funny contradictions. Time and time again there were "can't see forest for trees" scenarios given overemphasis on numbers and data and lack of qualitative insights and intuition. Or better yet, sometimes the numbers and data were manipulated in a mind boggling way to dismiss problems. Ex: "Not that significant on a percentage basis" said about sexual assault cases on platform with wellness partners. - Lots of moral and ethical red flags. Just look it up Trustpilot and the numerous lawsuits filed by customers and partners. Not hard to find/no secret.

Company cares more about sales and expansion than anything else. The reviews and feedback from staff are completely ignored and promoted as traitorous, rather than constructive, and swept under the rug. Because people are worked to the bone, ClassPass employees are short and don't have the time to be helpful. You're thrown into your work without any help or guidance and then reprimanded for mistakes that are bound to happen through your quarterly bonus. Don't expect to have a social life if you work in any office besides Missoula.