Pros
Some of the best people you'll ever meet - though many of the best people have left the company. Benefits were ok While it's become insanely expensive, it is still a great product Someone here wrote that ClassPass is great for recent college grads, and I would agree. It's a good place to get sales experience for a well known tech company. For anyone else, growth opportunities are extremley limited
Cons
I'll just echo what others have said. ClassPass has gone so downhill and upper management doesn't seem to care. Many long term employees have left the company with little to no acknowledgement from higher ups. Out of control favoritism (I sound bitter writing that - I had some really awesome friends at ClassPass but know many people have left the company just because they didn't "fit in") The managers play favorites like no other. Micromanaging is an issue - they care about hitting numbers and not much else. This creates really tense working environments and fuels a catty, competitive culture. On top of that, feedback I escalated to my manager and HR fell on deaf ears. They know all of their employees are replaceable so they don't bother to follow through with improving the culture or acting on concerns/feedback/suggestions. Funny, because that's the exact opposite of their "values" they are so obsessed with. I wouldn't recommend this place to anyone, except a new grad who wants sales/account management/start up experience. The mood in the New York office is just sad. If you live in Missoula or feel like moving to Montana, you might like ClassPass there.
