Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"Great culture and values." ((in 29 reviews)); "The people on the team are great and always supportive." ((in 25 reviews)); "The benefits are good:" ((in 25 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 13 reviews)); "Leadership are great and bring people along with them and the vision of the company." ((in 10 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 20 reviews)); "poor management" ((in 12 reviews)); "The base salary is low" ((in 11 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 10 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 4 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

4.0

Jul 1, 2019

Fast growing company

Studio partnerships lead

Recommend

Business Outlook

Pros

- young and fun company - good product - global expansion

Cons

-Company expanding internationally too fast and tends to not focus too much on smaller markets - on boarding training was a little messy - employees leaving quite often

2.0

Jun 27, 2019

Terrible culture

Anonymous employee

Recommend

Business Outlook

Pros

bad mothing and gossiping between senior-level management political battles across continents strict management levels that discourage collaboration too much focus on the big picture / 'great' things about the company and not enough focus on training and building teams poor HR with little to no follow through little to no role progression or expansion - they will put you where the company needs you, regardless of your area of interest or skils

Cons

free fitness membership CEO is energetic and encouraging, but that's about the only place you'll find that in this company

1.0

May 30, 2019

Good 1st Job

Anonymous employee

Recommend

Business Outlook

Pros

- Free ClassPass membership - wear workout clothes to work

Cons

Honestly, I would not recommend this company to anyone. I met a lot of great people but my role was a joke. They are rapidly expanding in Montana which is the new call center for sales and there is no strategic approach. The commission structure is actually absurd. In my department, so many managers and teammates have quit during my tenure so that is a huge red flag. The opportunity for growth is limited, they will tell you the there is so much potential but there really was not. Again, there was some great people but I cannot tell you the amount of times walking in the hallways and exchanging a smile or a hello and people do nothing! The company is growing rapidly especially in international expansion but there is a lot on the home front that needs to be taken care of first.

Viewing 226 - 228 of 289 Reviews

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Jobs at ClassPass

Rio de Janeiro, Rio de Janeiro

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Senior Acquisition Marketing Manager (Fixed-Term)

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Senior Acquisition Marketing Manager (Fixed-Term)

São Paulo, São Paulo

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Senior Software Engineer, Backend (Remote)

São Paulo, São Paulo

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