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      ClassPass

      Acquired by Playlist

      Engaged Employer

      ClassPass reviews

      3.3

      54% would recommend to a friend

      (289 total reviews)
      avatar

      Fritz Lanman

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.5

      Diversity & inclusion

      3.1

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      289 reviews
      1.0
      Jul 22, 2019

      Unethical, clicky, inappropriate, from the top down

      Customer service
      Recommend
      Business Outlook

      Pros

      Offered me a job when I needed one

      Cons

      You are expected to drink the koolaid and not question how/why things are the way they are. Partners are lied to, users are fleeced. There is no work life balance - it is a sweatshop with the clickiest management. The toxic culture flows all the way from the top. Think of a girly Uber. TO work here you must have no regards for ethics, or any critical thinking. If lying and shaking-up people for every dime is your thing.. then you are going to love it here. I've cried myself to sleep after 10 hour shifts dealing with the most irate (understandably so) users. Just look at Classpass social media comments - so many people getting scammed. I can't wait to leave this place.

      1.0
      May 2, 2016

      Company has (had?) potential but it's being run to the ground.

      Anonymous
      Recommend
      Business Outlook

      Pros

      Good benefits.. but this is typical for most startups. Work life balance is good.. to the point of being too "good" in that the entitled and overwhelmingly young millennial employees seem to forget the work part.

      Cons

      Full of amateurs. Managers and department heads don't know what they are doing and the few that do are either silenced or leave. Weak engineering, product and design teams. Business model changes day to day. Unsustainable product. Future outlook of the company and business as a whole is very shaky.

      2.0
      Aug 2, 2019

      Morally Bankrupt Corporation Pretending to be a Fun Startup

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Most employees are great people, probably the best employer in Missoula if you're there. People generally like the product.

      Cons

      Toxic culture from the top down with blatant dishonesty from the CEO who regularly equates the company with Google and hints at unrealistic stock prices to keep people motivated. Head of people left in less than a year. HR has no power to improve working conditions and morale is low.

      Viewing 22 - 24 of 289 Reviews
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      Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.