ClassPass Software Developer reviews

- Leadership talks a lot about our "mission", as a way to attempt to get employees to be bought in and excited. However, that message falls flat, based on what the company actually provides, as well as what it puts its time and resources into, and delivers on. - Diversity. Or the lack thereof. First of all, it's very evident in the brand and marketing, that this company didn't really care about diversity even though they would always claim to. Internally, even though it's a female-founded company and there are a lot of women at the company overall, the executives are all men, and they really drive most of the decisions. Also, after the recent BLM movement, the CEO jumped on the trend and said it was one of his biggest mistakes that he didn't prioritize diversity. However, it did not seem that the various diverse employees at the company were being listened to. Instead, things were done to make the company look good. - The business seem to be driven by investors or executives for a "safer" path of growth towards an IPO, which has it's pros, but there isn't much innovation. For example, prior to COVID, they could've invested more heavily into digital fitness and the technology that comes with it, but ClassPass isn't really a tech-first company. This makes many roll their eyes when the CEO claims of wanting to be a "generational tech company". - The executives have tight control of decision making, as well as who else becomes leaders at the company. The CEO brought in executives who are his friends from past jobs, his family/family friends and they have key roles at the company. This may lead to the lack of innovation, since there isn't much diversity in thought from what the executives think is important. - They've built a company culture that makes it hard to bring up constructive criticism, and sometimes can be overwhelmingly positive. - Some problematic employees and managers being kept around, that led to many good people leaving.

Poor managers are rewarded and promoted