DHL reviews

3.8

72% would recommend to a friend

(3,352 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 21, 2024

Good

Recommend
Business Outlook

Pros

Overall the company is good.

Cons

Challenges on KPI and management direction.

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DHL Response
1y
Dear colleague, Thank you for sharing your positive review of our company. We are glad you find DHL a good company to work for overall. We understand that challenges with KPIs and management direction can be frustrating. Your feedback is important to us, and we are always looking for ways to improve. Please feel free to contact your supervisor or HR department to discuss these topics further. Thanks again for your input and for being a part of our team! Best wishes to Kuala Lumpur. Your DHL Team
3.0
Nov 21, 2024

Working at DHL

Recommend
Business Outlook

Pros

Company culture, employee benefits, compensation is relatively good.

Cons

Work life balance can be poor, communication on not always clear from management.

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DHL Response
1y
Dear colleague, We hope this message finds you well. Thank you for your rating, which is overall positive. However, upon reading your comments, we apologize that your time in London is not completely satisfying. It's nice that you appreciate our culture, benefits, and compensation. Thank you for mentioning this. Your concerns about the poor work-life balance and unclear communication from management are noted. We always strive to provide our employees with a good work-life balance and regret that we have not been able to achieve this in your case. Understanding the significance of effective communication in creating a positive work environment, we are committed to enhancing our communication processes and providing our management team with the necessary resources and training to improve their skills in this area. We would be happy to learn more about your personal experiences. Please feel free to contact your HR department and share your experiences and suggestions for improvement with them. Your contributions are valued, and we are committed to making our company a better place for all. Best wishes, Your DHL Team
3.0
Nov 21, 2024

Not bad of a working place

Anonymous employee
Recommend
Business Outlook

Pros

Good benefits, amazing team, always very helpful, good career growth.

Cons

Have to work on PH, but you get replacement leaves.

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DHL Response
1y
Dear colleague, Thank you for sharing your positive review about your experience at our company. We appreciate your rating, with most topics rated 5 stars! We are glad you enjoy the benefits, have an amazing team, and see good career growth opportunities here. These are important aspects that help create a positive working environment. We also noticed your concerns about working on public holidays and the low ratings for “senior management” and “work-life balance.” We understand that these are important aspects and appreciate your honesty. If you have any suggestions for improvement, please feel free to discuss them with your manager or the HR department. We are here to support you. Thank you for being a valued member of our team. We wish you great success in your role in the future. Warm greetings, Your DHL Team
Viewing 397 - 399 of 3,352 Reviews

Glassdoor has 6,468 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.