DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jan 24, 2022

RUN!

Recommend
Business Outlook

Pros

DHL and EasyJet makes lots of money off your back.

Cons

1. Working hours and shifts 2. No overtime available to help your colleagues and earn some extra money(and when there is any, you get abused) 3. No holiday slots what so ever 4. You need to get your tongue brown otherwise they put you to work for those that already have it 5. No active Health&Safety officers 6. They are more concerned about the customer not about employees 7. 1-2-1's that nobody cares about 8. "Discretionary" sick pay which translates into "we pay sick to those who clean our ears" 9. You are on your own and have to cover yourself for anything because everyone is looking to blame someone else to cover themselves. 10. No digitalisation 11. Briefings done differently within departments and not on time 12. They don't care if you report any H&S violations or risks until actually something bad happens. 13. Favoritism and discrimination at its finest. And I can go all day long.

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DHL Response
4y
Dear colleague, We appreciate you taking the time to share your experience as a Flight Dispatcher of DHL with us. Our executives, in particular, act as role models for integrity and respect. They have a special role to play in implementing our corporate values: • Create a culture characterized by mutual respect, openness, and trust. • Do everything you can to promote the implementation of the Code of Conduct. • Ensure that the employees under your supervision comply with the Code of Conduct and be a role models of these values in your daily work. • Inform and advise your team about the standards and values set out in the Code of Conduct. • Provide opportunities for others to voice concerns openly and directly. The safety, health, and well-being of our employees are of utmost importance. In adherence to Deutsche Post DHL Group's Occupational Health and Safety policy, statutory regulations, and industry standards, we provide a work environment that is safe and conducive to good health, to preserve the health of employees, safeguard third parties and prevent accidents, injuries and work-related illnesses. We are aware of how important it is for employees to work together within a team and the company as a whole. It is therefore all the less pleasing that you have had to experience the opposite with us. We would be happy to improve this in the future and are counting on your detailed explanation. We are very sorry that you feel that our company does not stand behind its values. Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them. Stay safe, and let us know how we can help, in case you need support. Greetings to Gatwick Your DHL Team
1.0
Dec 9, 2021
Recommend
Business Outlook

Pros

Parts of DHL I’m told are very good. Ryton on Dunsmore CS isn’t one of them

Cons

No leadership No communication Poor structure and general service by this part of DHL

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DHL Response
4y
Dear colleague, Thank you for reaching out and leaving your impression of DHL here on Glassdoor. We are sorry to see that your experience with us has not been as good as you expected. Although we cannot go into details here, because we lack information of your situations and your site, we would like to encourage you to reach out to you HR department and leadership team to give them all the constructive criticism and feedback you have. We are certain our colleagues there will have an open ear for you and help you with your challenges. We hope that everything gets resolved in a timely manner and that you will remain part of our Big Yellow Family. All the best to you and your loved ones, Your DHL Team
5.0
Aug 19, 2021
Recommend
Business Outlook

Pros

I love my job, every days a challenge

Cons

Some days are hard and others don’t work as hard

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DHL Response
4y
Hello, Wow! Thank you a lot for your excellent 5-star review! It's great to see that you have loved your time with DHL and would recommend us to others as well. This is what we want to be: an Employer of Choice and a Great Place to Work for everyone! Please check out recently updated career website for the newest vacancies in your area: https://careers.dhl.com/global/en All the best to you and your loved ones, Your Employer Branding Team
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