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      DHL

      Engaged Employer

      DHL reviews

      3.8

      73% would recommend to a friend

      (3,340 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      64% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Oct 1, 2018

      ITS

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      *you can learn a lot and have time for yourself and personal development *company adopting lot of latest technologies (even it is quite complicated, due to lack of top talented people to implement them) *the latest OS and HW on servers *data-center is directly in Chodov office, so you can get hands-on experience *lot of skilled and smart colleagues *impossible to get fired (well, this may be in cons section for somebody)

      Cons

      * due to grade system doesn't matter so much, on which technical level you are (in fact 1st level team members may earn more due to overnight work/public holiday) than last level technical team members *very unclear career path (due to limited amount of high level grades per team) - you can't stay in current team in order to be promoted (get grade raise) *median strategy for salaries (therefore is super hard to attract top talent from various fields, lot of skilled/suitable candidates are refused due to high salary expectations) *rigid management (majority of senior management is in company for 12-15 years at least) *rigid hardware / software for employees (hp budget laptops with screen resolution 1366x768 running windows with GPO, where you can't even change background or run youtube video - in 2018) *lot of non-technical people (various wannabe management positions still growing) compare to amount of hard-core engineering IT staff (which remains +- same and suffer to hire anybody new) *few departments somehow disconnected from reality (especially HR living in their own small bubble)

      2.0
      Oct 28, 2014

      Slow moving HQ, Entitled Management

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      They attempt to be an employer of choice. Decent people for the most part.

      Cons

      A lot of growing pains. They have had the same ambition for years, and it's not getting done. Have spent millions of dollars on consultants, and expenses for people to fly around the world, senior management is brought on board on really good packages, but are they effective? If senior management is hired on great packages, then why do they need so many consultants? Then it's easy to blame someone else when the work doesn't get done. Many people in the HQ do not do much, and are unreceptive. They are civil servants, and it's difficult to be fired in Germany, so they are reshuffled on the same lucrative package. I believe many people stay because it's comfortable and they are decently compensated.

      3.0
      Aug 3, 2024

      Bad management!!!

      It infra engineer
      Recommend
      Business Outlook

      Pros

      Good location, hybrid, great benefits, fun events, colleagues are friendly and helpful Depends on your manager and team, I believe other teams have better work culture practiced

      Cons

      Had wonderful managers previously but not the case anymore. Favoritism among my team, and tasks not properly distributed among team members, too many plans and ‘discussions’ to automate as solution yet still expected to cope with manual work! As someone who is still quite new in the industry, I feel very disrespected for the manual work just thrown continuously on me with no understanding between the managers and employees. Even after voicing out my concern, still no improvement. Culture wise, used to be good , not anymore especially with how comfortable the way managers can treat the younger employees badly

      avatar
      DHL Response
      1y
      Dear colleague, Thank you for your input. We are sorry to hear that your experience at our site has been far from satisfactory lately. We take every case extremely seriously. More often than not, it is the management that makes your job difficult. No manager is perfect, and sometimes stress brings out the worst behaviors. When a workspace is unhealthy, it impacts employee retention. That makes employee turnover inevitable, which places additional stress on you and your colleagues. Feel free to contact your HR colleagues to talk about these topics. Hopefully, we will soon be able to intensively work on some of the topics you mentioned to increase your employee satisfaction. Of course, this doesn't always happen at the same speed everywhere, but we're working on getting a little better every day. Nevertheless, thank you for all your hard work and effort so far. You make a difference by connecting people and improving lives! Your DHL Team
      Viewing 16 - 18 of 3,340 Reviews
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      Glassdoor has 6,442 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.