DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 28, 2021

Very Poor Place to work.

Recommend
Business Outlook

Pros

Pay is ok. Not really anything. Poor place to work.

Cons

Too many hours. Management lies and manipulates workers. No real organization. Click or small group mentality. No room for advancement. Poor equipment. No real leadership.

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DHL Response
4y
Hello, Thank you for reviewing us. We are sorry to hear that you have found the management of our West Jefferson site to be so unsatisfactory. Here at DHL we are always looking to improve our management organization and the structure underlying it. As a global industry leader and forerunner in logistics, DHL firmly stands against manipulation and any kind of trickery towards its employees. We are continuously fostering a friendly environment with open communication that embraces constructive criticism and improvement suggestions. As for equipment at hand, any issues should be immediately reported to superiors. First and foremost the safety of our employees is very important, and hence the maintenance of equipment needs to be on a good level. Second, the efficiency should not suffer because of it. We thank you for having worked with us and wish you all the best in the future, Your Employer Branding Team
5.0
Jul 15, 2021

Global Customer Manager

Recommend
Business Outlook

Pros

Global Company High mobility and opportunity to move to different regions and divisions Ranked one of the best company to work for according to Forbes

Cons

Big Org Structure A lot of Politics

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DHL Response
4y
Hello, Thank you very much for a stellar 5 star review! We are always happy to see positive feedback from our employees as it means that we are on the right track. Your recommendation of DHL as an employer is really great, as we are always looking to expand our big yellow family with quality people all around the world. We wish you a great day and send our best regards to Plantation, Your Employer Branding Team
5.0
Jul 5, 2021

Great company - salary is average

Anonymous employee
Recommend
Business Outlook

Pros

good culture, care for people

Cons

bad progression, hierarchy and slow HR processes to jump grades

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DHL Response
4y
Dear colleague, Thank you very much for the stellar 5-star review! It brings us joy to see that you have a supremely positive outlook on DHL. As far as the progression goes, we understand that sometimes it might feel too slow than one would want it to go. We would like to encourage you to speak to your supervisor and maybe come up with a learning and development plan for your career. Our platforms are filled with great materials and your manager can develop a tailor-made plan for you. Thank you for acknowledging our culture and the care we have for our employees! We wish you all the best - stay healthy and safe, Your Employer Branding Team
Viewing 265 - 267 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.