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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,467 total reviews)

      Paul Brown

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      2.4

      Compensation and benefits

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      May 11, 2023

      Cashier pay

      Cashier
      Recommend
      Business Outlook

      Pros

      Easy work Nice customers Decent pay

      Cons

      Not flexible with hours Shifty managers that don’t pay you for all your time

      1.0
      Feb 1, 2023

      Chaos

      Crew member
      Recommend
      Business Outlook

      Pros

      Customers were the main reason I stayed so long, many were nice and were also regulars

      Cons

      Horrible management, worked many shifts that were 10-12 hour days to get 10 dollars in tips and 1 half hour break. If you didn’t take a break after 6 hours they automatically pull half hour from your shift without the employee taking a break. Manager would get there to open and be there till around 2 but would sit in the back for hours starting at 10 watching tik toks and looking up recipes for dinner. Manager was also very rotten and had a few friends who she favorited under her and just was mean to everyone else. Manager would also have 1-2 employees during some of the busiest hours of the day (12-4) but would have anywhere from 5-10 people with her in the morning so that she could take her husband to work while on the clock everyday

      3.0
      Oct 29, 2022

      Salary Increase took months

      Shift leader
      Recommend
      Business Outlook

      Pros

      Fairly flexible schedule Received decent tips

      Cons

      Over worked often Pay increase for becoming shift leader took about 4-5 months Worked more than 40 hours as a minor

      Viewing 79 - 81 of 13,467 Reviews
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      ReviewsDunkin' reviews

      Glassdoor has 14,035 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.