Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3173) , Cashier (1421) , Shift Leader (842) , Barista (834) , Cashier/Barista (435) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (142) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 637 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 627 reviews)); "Free coffee and free food" ((in 547 reviews)); "Very fun and nice coworkers" ((in 481 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 448 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1162 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1019 reviews)); "Manager is rude if you called off no matter how much you committed to your job." ((in 458 reviews)); "They treat you like you are human chattel; indispensable and there are no benefits to speak of." ((in 221 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 153 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,467 total reviews)

Paul Brown

52% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

1.0

Apr 22, 2022

If I had to give it zero I would, don’t recommend working here unless you want to get bullied by the shift leader

Shift leader

Recommend

Business Outlook

Pros

The customer are very nice and understanding

Cons

The manager I was working for was very disappointing the new employees that was hired seem to be getting paid more than me and I was a shift leader also there was a lot of bullying of other shift leaders and their crew members

4.0

Apr 21, 2022

Okay but not enough benefits

Baker

Recommend

Business Outlook

Pros

Flexible work ours and planning

Cons

Depends on the dunkin and the teams individually, but either way you don't get enough benefits or high enough pay.

2.0

Apr 21, 2022

Overworked and Under Appreciated

Crew member

Recommend

Business Outlook

Pros

Free coffee on shift was great - as well as discount on food items during shift.

Cons

The owner of my location limited how many people could be scheduled so the mornings were ALWAYS understaffed. This meant balancing taking orders, operating register, and making food/drinks all at once during the most busy times of day. There were always several other staff who were really unpleasant to work with - some who were just lazy and one who was extremely homophobic with no discipline. Despite doing management work, there were never any opportunities to be promoted to be paid for it. This location also didn’t have a tip jar, so the only people who ever got tips were people doing the easiest jobs of just running register.

Viewing 88 - 90 of 13,467 Reviews

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Jobs at Dunkin'

Atendente de Loja

Brasília, Distrito Federal

Brasília, Distrito Federal

R$2K - R$2K /mo

(Employer provided)

View job

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If I had to give it zero I would, don’t recommend working here unless you want to get bullied by the shift leader

Okay but not enough benefits

Overworked and Under Appreciated

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