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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,470 total reviews)

      Paul Brown

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      2.4

      Compensation and benefits

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      1.0
      Nov 3, 2021

      Respect Isn't Mutually Guaranteed - Refuses to Recognize Problems and Fix Them

      Shift manager
      Recommend
      Business Outlook

      Pros

      Lots of hours, the people you'll be working with are lovely. Work is straight forward - handing out donuts, making drinks, cleaning, just depending on the person since it's a relatively high paced environment.

      Cons

      There is this pressure to not say no to having to cover shifts - depended on highly to the point you have to put aside your own prior engagements because stores are understaffed. Pay isn't matched up with how you are treated. You are blamed for things that are out of your control.

      3.0
      Oct 31, 2021

      It can be a nightmare sometimes.

      Crew member
      Recommend
      Business Outlook

      Pros

      - Sometimes shifts are worked around your schedule - Received one free bakery item during your break - Free drinks if you have your own reusable cup (except for espresso drinks and frozen drinks - Reduced employee meal during your break - Overall a laidback experience during downtime - PTO (but only 1 hour for 40 hours worked)

      Cons

      - Instances of wage theft (being clocked out without your knowledge to "keep time low," hours being adjusted if worked beyond shift, etc.) - No manager during the night shift (couldn't do refunds for customers, little supervision or direction during the afternoon) - Sometimes would be left alone on a shift with not enough training in certain positions

      2.0
      Oct 30, 2021

      Wouldn't go back

      Crew member
      Recommend
      Business Outlook

      Pros

      Fun Coworkers Decent Days Free Food Decent Breaks Lenient

      Cons

      Drama Overwork Morning Shift Rude Adult CoWorkers Bad Pay

      Viewing 106 - 108 of 13,470 Reviews
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      ReviewsDunkin' reviews

      Glassdoor has 14,039 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.