Dunkin' reviews

3.3

43% would recommend to a friend

(13,470 total reviews)

Paul Brown

52% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Oct 27, 2021

Horrible Management

Recommend
Business Outlook

Pros

If you're looking for a lot of hours, I'm sure you'll get them here

Cons

Totally horrible management, constantly overworked and understaffed. The turnout is also bad too, I was a crew member yet had to train new people weekly and ended up having to close the whole store practically by myself a lot of the time.

3.0
Oct 14, 2021

Sure has changed

Recommend
Business Outlook

Pros

The super pro is for the last 20 the job has been remote.

Cons

The company has changed in that employees are no longer empowered in the marketing department. The days are gone when you could sit across a table, negotiate a deal and shake, and say write up the contract.

3.0
Sep 26, 2021

Training

Recommend
Business Outlook

Pros

Easy to work Good hours Free food while on the clock(no limit)

Cons

Training was not so good They let trainees close by themselves The customers sometimes (some)Coworkers are really rude

Viewing 109 - 111 of 13,470 Reviews

Glassdoor has 14,039 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.