Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3173) , Cashier (1421) , Shift Leader (842) , Barista (834) , Cashier/Barista (434) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (142) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 660 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 614 reviews)); "Free donuts and free coffee" ((in 538 reviews)); "Good coworkers and easy to learn" ((in 501 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 454 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1158 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1037 reviews)); "really bad manager and company took advantage of you working just like any other big company" ((in 463 reviews)); "No benefits or 401k and cut hours" ((in 219 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 141 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,465 total reviews)

Paul Brown

52% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Jan 24, 2013

Good Experience

Shift leader

Recommend

Business Outlook

Pros

It was a good part time job for me to start off with. I learned a lot of skills such as customer service, cash register, the importance of cleaning and interacting with coworker

Cons

the downsides are that its early mornings and short shifts most times. When i first started working there I only got like 3 hours a week and they had trouble giving me what i needed. Also they joked about giving me raises and never actually did.

2.0

Jan 17, 2013

CRAP

Crew member

Recommend

Business Outlook

Pros

ONE FREE DONUT every day you work

Cons

-cut hours -work all by yourself -if you can't work mornings shift (college student,etc.) dont even bother they will give you no hours -you'll move from location to location (no set work place) -you can't receive any tips! -throw away all the donuts at the end of the day (what about the homeless people?)

5.0

Jan 14, 2013

great food, great place!

Donut maker

Recommend

Business Outlook

Pros

I like to work here. Why wouldn't you? The donuts are great, the coffee's great. Everything's great so please do come down and try out our new flavours and coffees every morning. There really could not be any other better place to be! Cheers!

Cons

There is really nothing negative for me to say about dunkin. I love the donuts so much and everything about this store makes me so happy. Please come down and try our lates coffee flavors. And they're great to go!

Viewing 13378 - 13380 of 13,465 Reviews

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Jobs at Dunkin'

Atendente de Loja

Brasília, Distrito Federal

Brasília, Distrito Federal

R$2K - R$2K /mo

(Employer provided)

View job

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Good Experience

CRAP

great food, great place!

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