Dunkin' reviews

3.3

43% would recommend to a friend

(13,490 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Apr 10, 2015

Cashier

Recommend
Business Outlook

Pros

Absolutely none. Horrific work environment with very unrelatable people.

Cons

Unprofessional management. Scheduling subject to change without notice. Very rushed work environment. Customer were god-awful.

1.0
Apr 8, 2015

Baker

Recommend
Business Outlook

Pros

Free donuts, but other than that pretty much everything else is horrid.

Cons

Everything else. They expect you to put the job before everything else. I only missed one day of work, I was in a car accident on my way to work, came straight from the hospital with a note saying I could not work, manager told me they would put the job listing back up, and if I missed work again I would be fired.

4.0
Mar 26, 2015
Recommend
Business Outlook

Pros

Manager was friendly, accommodated our hours to fit our schedules and was responsive to questions. free donuts when closing. regular costumers were a delight to see each day.

Cons

Co-workers didn't really know how to deal with problem with costumers properly, could train employees better in that sense but that could just be their personality. other than that not a whole lot of cons since I only worked there for the summer months.

Viewing 253 - 255 of 13,490 Reviews

Glassdoor has 14,060 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.