Dunkin' reviews

3.3

43% would recommend to a friend

(13,490 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
5.0
Jan 15, 2015

Shift Leader

Anonymous employee
Recommend
Business Outlook

Pros

Always busy. Good shifts.

Cons

Working with younger crowd who can be clicky. Lack of proper management.

1.0
Jan 8, 2015

Employees matter too!

Recommend
Business Outlook

Pros

Customers! I worked in a local town and my guests were always so appreciative of me. I loved brightening up their days simply by making them a coffee!

Cons

They care about money and looking good on paper. They don't care about employees in the slightest. Not even when they are in the hospital after getting injured on the job.

2.0
Jan 5, 2015

Terrible

Anonymous employee
Recommend
Business Outlook

Pros

1) free coffee 2) reduced price for food items 3) free coffee 4) free coffee 5) free coffee.

Cons

1) bad management 2)long shifts with no breaks 3) under staffed, and which creates a stressful environment 4) Reuse of old food

Viewing 262 - 264 of 13,490 Reviews

Glassdoor has 14,060 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.