Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,490 total reviews)

      Paul Brown

      51% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Reviews by job title

      13K reviews
      4.0
      Jan 5, 2015

      I experienced and fast-paced and customer oriented environment where the customer was like family and they came first.

      Crew member
      Recommend
      Business Outlook

      Pros

      The people who you work with are young and like minded, so that makes it easy to work as a team. The people who come in to eat and drink there are friendly and eclectic. They treat you as well as you will treat them and that makes it a worthy experience.

      Cons

      There was definitely a lack of communication between the managers and the crew members.

      3.0
      Jan 5, 2015

      Consistent work, but not very employee-friendly.

      Cashier, barista
      Recommend
      Business Outlook

      Pros

      Somewhat flexible hours (I was a full-time student during employment); Great discounts and I always got to take home leftover baked goods at the end of the day.

      Cons

      Initially, I asked for 15 hours per week and was regularly scheduled upwards of 35; business was completely understaffed and employees were overworked; management did not allow tips; preparation for check-ups by higher management was done only days in advance because protocol was not regularly followed.

      3.0
      Jan 4, 2015

      Long hours

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      The customers and a great GM

      Cons

      Long hours, no 401k, work weekends, 6 day work week.

      Viewing 265 - 267 of 13,490 Reviews
      Related searches: Dunkin' jobs | Dunkin' salaries | Dunkin' benefits | Dunkin' interviews
      ReviewsDunkin' reviews

      Glassdoor has 14,060 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.