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      Fastmarkets

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      Brain drain with added sexism - Strategic Account Manager Fastmarkets Employee Review

      2.0
      May 14, 2025
      Strategic account manager
      Recommend
      Business Outlook

      Pros

      The sales team itself (not upper management) was very supportive, colleagues collaborated well and took pride in performing well.

      Cons

      With growing influence of the Pe, upper management, particularly the Sales director , a stick rather than carrot approach became far preferred and micromanaging ran rampant. By the time I left we had 3 internal team meetings a week all with the purpose of understanding what we were doing to affect success and the responsibility of making 2 slides that summarised this. These meetings were in addition to my 1-2-1. Tone of meetings with upper management became more threatening as the sales director impinged on the role of the team manager. There was once a 1hr meeting exploring how out of cycle bookings were not enough, despite the majority of the team being at target or in the 90s % wise, the main message being that “no one is indispensable”. Overall not inspiring messaging from upper management and at worse actively demotivating.

      avatar
      Fastmarkets Response
      1y
      Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback, both the positive and the areas where you felt we fell short. It’s great to hear that you valued the camaraderie and support within the sales team — fostering a collaborative and high-performing environment is something we aim to nurture across all levels of the business. We’re also sorry to learn about your concerns regarding management approach and communication, especially during times of organizational change. Feedback like yours is important and we take it seriously. As a business, we recognise that maintaining open, constructive, and motivating communication is vital, particularly in high-pressure, target-driven environments. Your observations have been shared with our leadership team as we continue to work on improving how we support and empower our teams.

      Explore other reviews about Fastmarkets

      5.0
      Mar 13, 2024
      Price reporter
      Recommend
      Business Outlook

      Pros

      Lots of room for career advancement. Good transparency from management. Good work flexibility

      Cons

      Work can be stressful and demanding as some prices are used in clients contracts.

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      Fastmarkets Response
      2y
      Thank you for your 5-star review. We value the time and effort you have put into providing feedback. We are pleased to see your favorable comments regarding opportunities for career advancement and the transparency exhibited by the management team. In response to your observation that work can be stressful, I recommend reaching out to your line manager and/or HR Lead to discuss potential solutions that may alleviate this issue. Once again, thank you for your review.
      2.0
      Apr 25, 2026
      Reporter
      Recommend
      Business Outlook

      Pros

      disappearing rapidly. all the old reasons to work here are being stripped away

      Cons

      The company was bought by private equity, who set unreasonable growth goals as an excuse to not pay out bonuses or give raises anymore. Fastmarkets' CEO has become obsessed with the former CEO of a competitor, who singlehandedly destroyed the competitor's standing in the markets (they lost all their crude benchmarks due to his poor leadership). But for some reason the current Fastmarkets CEO has overlooked all that and slavishly does whatever the retired CEO recommends. Which seems to be triple all the pricing and drive away all the customers (just like at his old company!) while making the company a worse place to work every day. The desperation is obviously growing internally as the company is stripping itself clean like a chicken bone to fake higher and higher profits every quarter, and employees are given more punitive administrative tasks every month to prove they are providing value. Goals change suddenly without warning, and employees are expected to meet rising goals even while not being allowed to attend industry events because of budget cuts. One year I watched the marketing team have total turnover 3 times in a single year, leading to very chaotic conference events. Sales is given ever-higher goals in completely saturated markets, making it impossible to succeed. At one meeting the sales team bragged about its growth by saying the oldest employee had been there for 60 days - a fact that should be raising alarm bells instead of praise. Pay rates are chaotic and unfair, with younger and less experienced workers sometimes making up to 50% more than longer-term employees. Do not settle for an offer here less than $105k because that is what they are paying new market reporters with hardly any experience - and you will need higher income to offset the risk of joining this company. Fastmarkets is a ticking time bomb for the private equity to strip it and sell it for parts, which means no more jobs for anyone.

      3
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      Fastmarkets Response
      1mo
      Response from Raju Daswani, CEO, Fastmarkets Thank you for sharing your perspective. I recognise that periods of significant change can feel unsettling, particularly when expectations evolve quickly, and I want to respond personally. Fastmarkets is being led with a clear, long term view: to build a resilient, high quality, market leading business. As part of that, I deliberately seek input from experienced advisors — both from within and outside our sector — who have led organisations through growth, disruption and transformation. We do this to learn broadly: from successes, from mistakes, and from contrasting experiences. That diversity of perspective strengthens our judgement and helps us avoid repeating the errors others have made. And while we have grown significantly over the last few years and have newer team members, we have many team members with 15-20 years’ experience and more! Operating in highly competitive markets requires tough decisions around pricing, investment and priorities. Those decisions are not about short term optics, nor are they driven by any single external influence. They are grounded in protecting the long term integrity of our benchmarks, delivering value to customers, and ensuring Fastmarkets continues to thrive as a business with a future. That said, feedback like this is important. Even when I disagree with the framing, it highlights where we must do better — particularly in how clearly we explain change, how consistently we set expectations, and how well we connect decisions to long term opportunity for our people as well as the company. I appreciate you taking the time to share your views. Raju Daswani Chief Executive Officer Fastmarkets
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