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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

37% would recommend to a friend

(4,258 total reviews)
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Chris Morris

30% approve of CEO

31% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,258 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is 22% below average for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Sep 28, 2013
Recommend
Business Outlook

Pros

Working with the team I hired.

Cons

The franchisee knows absolutely nothing about waxing or business for that matter. Upper management was consistently racist, derogatory and made harassing comments. I was pushed to only hire,"attractive girls, it doesn't matter if they know how to wax or not." The techniques taught in training were horrific, almost as if the company wants to cause irritation and ingrown hairs if only to get the guest to buy the products. Every employee was treated as disposable and when asking for advice from upper management on employee issues, was told, "we can just get rid of them and start over, we don't need them." Overall you will receive no benefits, no time off, no work life balance, make just over minimum wage and be treated like dirt.

5.0
Jan 5, 2018
Recommend
Business Outlook

Pros

-Relationships with coworkers, management, and guests. It is the best feeling when guests remember you by name, and vice versa. -Health, vision, and dental benefits for full-time associates, 30 hours or more. -This job is challenging! You determine the amount of money you can make by selling wax passes or products, which can be done if you are consistent, and you have an open mind that there are always things to be learned and different ways to deliver when talking to guests about wax passes! -The Stiebers management team always try to accommodate their staff and understand that happy associates = happy business. They always think and talk things through before making any significant changes and always think about what is best for the associates and the business. -Catalina and Holli are there for you whenever you need them. They will always be honest with you. -They have holiday parties every year and even allow you to bring your significant other! Last year we went to Top Golf and it was all paid for! The associates who have been with a company for a long time got to go to Ruth's Chris with a +1 to show their appreciation. -As a Guest Service Associate, you make commission and bonuses based on your performance. There are also monthly contests for all associates where you can make an extra bonus! Management tries to think of ways to motivate the team in an exciting way. -This EWC has growth opportunities and has even created positions suited for people's' strengths. For example, making someone into a designated sales trainer...that isn't a standard position. -There are monthly team meetings. -You will never be required to work both weekend days (It will either be Saturday OR Sunday). -Accommodating to time off requests.

Cons

-As a Guest Service Associate, your hours are dependent on your performance. This could be considered a con to some people. -Long hours on weekend shifts...you will usually work from 8:15-6pm as a Wax Specialist and sometimes as a GSA. -This is a sales position, which could be considered a con. Guests could think you are too pushy...but it's all about delivery.

5.0
Jul 6, 2016
Recommend
Business Outlook

Pros

I work with an amazing bunch of ladies and we're very much a team here! I think that's the best part. Benefits (healthcare) 50% off waxing and products Drama-free workplace (drama is not tolerated here) Lots of room for growth (I started at the front desk and have since been promoted to management). Flexible schedule, 5-8 hours shifts (only have to work one weekend day) As a Designated Manager, you can make your own schedule Weekly meetings with the owners and one-on-one meetings with the Regional Manager Innovative Corporate team Full access to all corporate training tools Franchisees who will take your call at any time of the day I'm able to put my recruiting/coaching/customer service skills to good use

Cons

I see a surprising (in my opinion) amount of bad reviews which doesn't compare at all to my experience at EWC. I've worked under 2 different franchisees and corporate, so I've had a taste of different management and methods.

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European Wax Center Response
9y
Thank you so much for taking the time to give us your feedback. I'm so glad to hear that you enjoy working at EWC and that you're surrounded by a great team! Thanks Gorgeous! - Corporate Experience Team
Viewing 4 - 6 of 4,258 Reviews

Glassdoor has 4,310 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.