Experian reviews

4.1

80% would recommend to a friend

(5,688 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Aug 21, 2016
Recommend
Business Outlook

Pros

Worked for Experian (Melbourne) for many years. Most staff are good to work with.

Cons

It used to be a great place to work for. Not anymore. It is not just my opinion. People vote with their feet - very high turn-over rate. Nobody of PMs worked longer than a year. One person (out of 12) leaves Delivery every 3 months (average). New delivery manager has no sense of decency. Swearing, deception... That is why Experian is constantly looking for people. Do not expect any support from HR. Would not recommend this place to a friend.

1.0
Jul 20, 2016
Recommend
Business Outlook

Pros

- Having a FTSE50 company on the CV will carry some weight. - Free lunch once a week in 1 of 3 restaurants.

Cons

Despite reading all the negative reviews before I joined, I took them with a pinch of salt and thought it was mostly just people being bitter. I soon found pretty much ALL the negative comments on here to be true. Lots of brown-nosers, customers despise you due to you constantly ripping them off and archaic / out-of-date software. In sales the number comes above everything, including customer satisfaction and future business - they fully expect you to screw over customers and destroy relationships in order to hit monthly targets. Retention rate is shocking due to a lot of people realising quickly this is not an enjoyable place to work, hence why a lot of people leave within a year. In core sales, success depends entirely on the accounts you get given and most newbies get the accounts no one else wants to touch and most of those customers don't want to touch EDQ, so it's no surprise many leave within a year. They've also done a poor job of integrating the X88 Pandora business into EDQ. This is clearly the future of the business, but only a few can sell it.

1.0
May 15, 2016

Director Software Development

Anonymous employee
Recommend
Business Outlook

Pros

Credit is a very important aspect of our economy. What we did makes people's life better.

Cons

Too focused on the tactical. Layoffs for the past 5 years in order to meet the company's short term objectives.

Viewing 328 - 330 of 5,688 Reviews

Glassdoor has 8,092 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.