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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,402 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,402 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
5.0
Feb 15, 2016

District Manager

Recommend
Business Outlook

Pros

Work life balance is a reality here vs traditional retail. Executive teams are top notch and the CEO is just amazing! You are not just a number.....You are treated as a human and an integral part of the team

Cons

A little operationally heavy but management is working on alleviating some of this for the field.

3.0
Feb 15, 2016
Recommend
Business Outlook

Pros

If you have a good rental month, you can end up with a decent bonus, of course, it isn't something you can depend on, as there are plenty of slower months where your threshold to bonus is much too high to actually make anything.

Cons

Scrubbing units in the bitter cold mid winter, or in extreme heat during the summer can be difficult. You will be expected to do everything on site depending on your DM to save costs, so be prepared to do all the maintenance, painting, etc. on your own, no one is paying a contractor to fix your site barring extreme circumstances. Although I was initially took the job because they made clear the promotion potential, and their focus on promoting from within, I have noticed in the last year that all of the corporate positions filled (DM, DLM, etc.), have been filled by people not only brand new to Extra Space, but brand new to storage in general. This is extremely discouraging to me and many others, as we expected that putting in the time and work would result in us moving up and ultimately in the company gaining more qualified individuals. Very high turnover, while perhaps not every district has this problem, we are constantly losing people. Every time we hire an employee, or two, one, or two employees quit. Many have taken better positions elsewhere, some just don't seem to expect the amount of physical labor required for the job, either way, people are constantly leaving, meaning those of us that stay are also constantly training.

Viewing 3178 - 3180 of 3,402 Reviews

Glassdoor has 3,452 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.