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Extra Space Storage

Engaged Employer

Extra Space Storage reviews about "manager"

76% positive business outlook

Reviews by job title

482 reviews
3.0
Jan 28, 2026

365 Day Review

Recommend
Business Outlook

Pros

The role offers a low-stress work environment with ample downtime throughout the workday.

Cons

In my role as an Assistant Store Manager, I am required to work every Saturday, and requesting a Saturday off depends on whether the Store Manager is available to work.

5.0
Feb 4, 2026

Grateful for the last year!

Recommend
Business Outlook

Pros

Extra Space has been an absolute pleasure to work for. My District Manager Juan has been extremely supportive along with the DTL's Jaime, Mary and Jon Q. They have taught me so much and continue to help whenever I need it. The last 6 months have been hard due to my cancer treatment but anything I struggled with or needed I was able to immediately get from someone on this amazing team. I know I can pick up the phone and call anyone and get the answer I'm looking for if I don't know it and cant find it in sharepoint. Being promoted to site manager so soon shows me that there is always room to grow with this company which is an incentive to work hard and keep learning and growing and thankfully I am able to do so with the amazing team I work with.

Cons

There is a lot of drama and politics behind the scene. I have witnessed Employees intentionally trying to get others in trouble when we should be a team. Things like that are a little discouraging because you want to believe that everyone is a team player and are moving with good intentions. I feel as if we should always be lifting each other up and supportive of one another. That is what makes a great team. Also ESS should really supply winter jackets and gloves if we are expected to shovel and salt outside in this freezing weather. People who are hired in the summer and spring are not thinking about the winter and the coats and gloves are pricey, Its hard to order a coat and have enough left over for shirts. and an extra space hoody would be awesome. Staying open until 6 is a killer. Most of us are coming from an hour or so away. Its really cruddy that I don't get home to my kids until 7 then I still have to cook dinner. The days just feel very long even when they fly by. I just wish I had more time to spend with my kiddos.

5.0
Jun 1, 2026
Recommend
Business Outlook

Pros

Outstanding company culture with supportive leadership and teams. Plenty of resources and guidance available to help you succeed. Strong commitment to employee growth and development. The company invests in its people and promotes from within. I started at the store level and advanced to a District Manager role, which demonstrates the opportunities available for career progression.

Cons

With so many talented and driven employees, advancement can be competitive. Success requires a strong work ethic, self-motivation, and a commitment to consistently performing at a high level.

5.0
Feb 17, 2026

1 year Review

Recommend
Business Outlook

Pros

great home to work ratio, You get 8 hours instead of 7.5 hours. You get to show your expertise when working alone.

Cons

I'm not a store manager and its been a year, I have someone who would be a great asset to the team but she was placed on the do not hire list and she didn't even work for extra space.

4.0
Jan 21, 2026
Recommend
Business Outlook

Pros

Great scheduling if you work hard! Great incentives and easy Light pressure sales Flexibility is great and the willingness of my manager to want to work and develop people is A+

Cons

Low Base pay Low Yearly Bonuses No ESPP Low amount of Emergency time off

5.0
May 5, 2026
Recommend
Business Outlook

Pros

Supportive Team Good pay and benefits Daily duties are not difficult

Cons

Need another person working sometimes in order to get what's requested done. No weekends off. Assistant managers get bounced around from store to store. Dealing with customers who are going through a rough time.

5.0
Jun 4, 2026
Recommend
Business Outlook

Pros

Extra Space Storage hones a fantastic work environment. The corporate employees are great providing a wonderful example that reward pays off should you commit to give your all. DTL trainers ingrain one on one in depth with deep knowledge and transparency of the core business. I'm grateful for the opportunity to advance the promotion of accepting Store Manager role.

Cons

At the entry level of training, the training monologue can be tedious as there is a lot of information to process; once you master the materials, it's difficult to unlearn the training.

5.0
Feb 9, 2026

Best place to work

Recommend
Business Outlook

Pros

Highly hands on training, Work life balance, Always improving with technology

Cons

Small opportunities to advance once you become a store manager

4.0
Apr 23, 2026
Recommend
Business Outlook

Pros

The benefits are a huge perk of this company: health insurance, 401k, and PTO. The compensation is also great for the work required. This is the perfect place to use as a stepping stone for future opportunities or if you are willing to relocate.

Cons

Insane rate increases that drive down customer satisfaction and no accountability for lazy managers. Unfortunately, not much advancement at the local level either.

Viewing 1 - 3 of 482 Reviews

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