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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.2

      83% would recommend to a friend

      (3,401 total reviews)
      avatar

      Joe Margolis

      88% approve of CEO

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,401 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jul 26, 2015

      Demanding job but rewarding

      Store manager
      Recommend
      Business Outlook

      Pros

      Fast paced, challenging and rewarding. Lots of variety of tasks both inside and outside. Working with the public. Sales incentives and contests to supplement hourly pay.

      Cons

      Learning the job on the fly. Black uniforms in the Texas heat. Would like a cooler uniform with a more feminine style for the women. NO overtime allowed and often necessary in the spring and summer.

      1.0
      Jul 23, 2015

      Not a Positive Environment

      Reservationist
      Recommend
      Business Outlook

      Pros

      Good starting pay when I started. The hours of operations isn't 24 hours so the latest schedule is 12-8pm.

      Cons

      They change the commission structure constantly to reflect you getting less and less with every change. Benefits are very pricey especially if your looking for a family plan. The moral in the National center is horrible and very negative. The management definitely plays favorites to certain employees and it's obvious who they are.

      3.0
      Jun 30, 2015

      Stable and secure, but long term vision is shortsighted

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Extra Space is a stable company that was in the right place at the right time during the recession and has an economic rent in the short to medium term within the industry. That is, the company bought assets in limited supply at a favorable price and doesn't have to work that hard to do reasonably well. This makes for a fairly stable place to work where long hours are not generally the norm, but compensation generally matches this. There are certainly exceptions where compensation and payrates are more competitive.

      Cons

      The company talks a big game on innovation, but is afraid to really commit and take financial risk on innovative ideas that will be revenue drivers 10 or 20 years out. Even shorter term operational projects end up being a bit hamstrung by resource constraints resulting in sub-optimal results. Career advancement is limited, as a general rule, unless you make the right impression with senior leadership early in your career with the company.

      Viewing 3262 - 3264 of 3,401 Reviews
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      ReviewsExtra Space Storage reviews

      Glassdoor has 3,451 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.