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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,398 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
5.0
Dec 13, 2025
Recommend
Business Outlook

Pros

supportive and respectful work environment. Management encourages open communication. Employees are treated with professionalism and fairness. Approachable leadership that listens to employee feedback. Clear expectations and direction from supervisors. Management shows appreciation for hard work and dedication. Ethical leadership and accountability. Opportunities to learn new skills. Room for professional growth and advancement. Training provided to help employees succeed. Encouragement to improve and develop. Reasonable scheduling and flexibility when needed. Understanding of personal and family responsibilities. Emphasis on maintaining a healthy work-life balance. Competitive pay for the role. Consistent and reliable scheduling. Job security and steady workload. Benefits are clearly explained and dependable. Meaningful and rewarding work. A place where effort is recognized. Positive atmosphere that makes coming to work easier. A solid employer I would recommend to others.

Cons

There is Not 1 Single Cons.

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Extra Space Storage Response
6mo
Thank you for taking the time to provide your feedback. We are glad to hear you have had such a positive experience with our leadership and overall workplace culture. We are happy to have you as a part of our team!
5.0
Dec 11, 2025
Recommend
Business Outlook

Pros

I have been here almost a decade, and I am not alone in that. If you can get into a Store Manager position, it is a company that will treat you well and whose benefits far outweigh its cons

Cons

Property management challenges. Managing addict customers, homeless, trash, pests, break ins, etc is stressful. The company gives you the resources you need to deal with it, but that doesn't make it easy.

2.0
Dec 9, 2025
Recommend
Business Outlook

Pros

Some of the best management I've ever had the pleasure of being led by. They always got your back and encourage you to put your family first. Knowledgeable team leaders and plenty of well built company resources to enhance your understanding. Upwards mobility is also possible and encouraged.

Cons

Pay is ridiculously low for how many different jobs you take on. You do everything from administrative, managerial, custodial, to sales work. This is exacerbated if you work in an industrial/commercial area where your store is always busy. The company also just removed sales incentives and sprinkled in a weak flat rate compensation in lieu of that. It was made under the guise of "smoothing out your yearly pay" but it is a flat out downgrade for current employees. My busy store in particular losing bonuses is resulting in me taking a $2.50/hr pay reduction.

Viewing 97 - 99 of 3,398 Reviews

Glassdoor has 3,448 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.