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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,398 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Nov 18, 2025

Pyramid Scheme

Recommend
Business Outlook

Pros

Remote is all i can think of.

Cons

My experience at Extra Space Storage was extremely disappointing. After four weeks of training, I was sent out to take calls, only to be told that in order to graduate and remain employed, I had to be within 10% of the team’s average. Keep in mind, this team consisted of seasoned employees. I handled over 250 calls and converted 90 into sales, yet despite finishing training within the required threshold, a director I had never met called a meeting on a Friday to tell me I didn’t make the cut. I was technically 10.4%—but even that feels arbitrary. To make matters worse, I closed a $3,500 deal, the highest in my group, and successfully completed 90+ rentals, yet I received no compensation for this work. Plain and simple: this company does not prioritize or value its employees. Current customers how does this make you feel about renting from them?

5.0
Nov 18, 2025

Recommendation

Recommend
Business Outlook

Pros

Extra Space makes employees feel appreciated. You're constantly treated to meals, snacks, and gifts. You receive a great amount of PTO that only increases with time. Definitely a job you don't dread going to.

Cons

You do get dirty almost daily. The weather can be another con. Other than that not really many.

4.0
Nov 14, 2025

Great place to grow

Recommend
Business Outlook

Pros

Company culture Extensive learning and development Supportive management

Cons

Low pay scale for with the job title requires Should be a salary job rather than hourly job especially if you live on site

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Extra Space Storage Response
6mo
Thank you for sharing your experience with us. We're glad to hear that our culture, development opportunities, and supportive leadership have been meaningful in your role. We appreciate your feedback regarding compensation and PTO, and we understand how important these factors are to overall employee satisfaction. Thank you again for your thoughtful perspective.
Viewing 118 - 120 of 3,398 Reviews

Glassdoor has 3,448 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.