Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

83% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (711) , Assistant Manager (564) , District Manager (196) , Site Manager (162) , District Team Lead (123) , Assistant Store Manager (120) , Manager (114) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 312 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 230 reviews)); "Great benefits and Really cares about your opinion." ((in 198 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 131 reviews)); "Management is great and always there to help." ((in 92 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 47 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 31 reviews)); "Raises are a joke!" ((in 24 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 21 reviews)); "District managers (in my experience) will often pick favorites and no matter how hard you work or how good your numbers are if you are not friends with your DM you're going to have a hard time." ((in 8 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Rio de Janeiro , São Paulo , Jequié , Curitiba , São José dos Campos , Marabá , São José do Rio Preto , Praia Grande , Sairé

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,401 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,401 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 29, 2025

I would think twice before working for Extra Space Storage

Store manager

Recommend

Business Outlook

Pros

There are good customers that could make your day. As long as your district is fully staffed, work-life balance is pretty good.

Cons

Upper management places too much focus on metrics and not supporting the people who work at properties. Too often, you are left working a site alone with last minute call offs or not enough staff to provide you the help that you need. Company culture has moved in the direction of being totalitarian. Some customer can be erratic due to drug use, which can be scary. There is fear of coming into contact with dangerous substances when having to enter a customers storage unit due to our auction process (Or for any other reason...). Pay is relatively low for the market considering cost of living has gone up exponentially, but pay has stayed low. There are not that many holidays that are recognized, so you will be stuck working on most holidays. Facility audits are intense and stressful. There are many opportunities for failure in sections of the audit that are out of your control. There is still no sick leave and management just claims that this is all been rolled into one large amount of PTO.

Extra Space Storage Response

11mo

Thank you for taking the time to share your experience, and we appreciate your years of service with Extra Space Storage! Your feedback is incredibly important to us as we work to improve the employee experience. We're actively working to address staffing challenges and ensure that our teams are adequately supported. Please do not hesitate to work with your manager directly to share any insights on how we can improve going forward.

1.0

Jun 29, 2025

You are just a number

Assistant manager

Recommend

Business Outlook

Pros

I would say that I have worked with a great team (coworker not leadership). Employees (assistant manager and store manager hard with each other. )

Cons

The is pay is horrible compared to the work load. Let's just say that a that a full time employee will need other source of income to survive. The company benefits are dragging and expect a 10 cent raise (I am not exaggerating). For example, I worked for the company for 7 years which when I started with $13.00 and when I got fired it was $14.75, that is slap in the face and they should feel ashamed of themselves.

Extra Space Storage Response

11mo

Thank you for your many years with Extra Space. We are happy to hear you have worked with a supportive team during your time with us, and we strive to help each employee feel valued. We are sorry to learn that you felt underappreciated during your time here. We know there’s always room to improve, and your insights help us identify where we can do better. Thank you for your candid feedback, and we wish you the best in your career journey.

4.0

Jun 28, 2025

Decent pay but upper management constantly changes

Assistant manager

Recommend

Business Outlook

Pros

Benefits are good but costly. Pay is decent. My manager is great.

Cons

3 district managers in a year's time

Extra Space Storage Response

11mo

Thank you for your feedback! We're glad to hear you’re having a positive experience with your manager and appreciate your insights as we work to provide consistency throughout the districts during geographical realignments.

Viewing 214 - 216 of 3,401 Reviews

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