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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.2

      83% would recommend to a friend

      (3,404 total reviews)
      avatar

      Joe Margolis

      88% approve of CEO

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.2

      Work/Life balance

      4.2

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,404 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Mar 5, 2025

      Decent job but…

      Assistant manager
      Recommend
      Business Outlook

      Pros

      Decent hours and start pay. Easy to learn. Perfect job for those who like to work alone and don’t mind traveling to different locations.

      Cons

      Not enough work for a full time position, traveling to multiple locations as needed, unrealistic expectations for certain locations with not a lot of customer traffic. Depending on your team not enough support from management. Pressuring staff to gather good reviews and write good reviews on Glassdoor

      avatar
      Extra Space Storage Response
      1y
      Thank you for taking the time to share your experience. We strive to create a supportive and fair work environment, and encourage honest feedback that helps us identify areas for improvement. Providing employees with the right resources and opportunities for growth is important to us, and we will continue working on ways to enhance support and development for our team. We appreciate your time with us and wish you the best in your career!
      3.0
      Mar 3, 2025

      Short Lived

      Facilities manager
      Recommend
      Business Outlook

      Pros

      Nice people reasonably good training and nice regional offices and locations

      Cons

      none that I can think of at the present

      2.0
      Feb 26, 2025

      Shady Business Practices

      Assistant manager
      Recommend
      Business Outlook

      Pros

      Good work environment, time split between office work and janitorial work. Just a job for a paycheck.

      Cons

      Angry customers because company will not tmsay the monthly price will increase and do not give a proper notice. Computer systems are extremely complicated and often crash in the middle of customer interaction. Payroll system made many mistakes on paychecks. No home location causing you to work different locations daily causing confusing routine changes. Your only supervisor is only seen maybe once a month so you rely on the help of others. Some say it's not their job, some are constantly complaining and you are always getting different answers. Low pay and the title "manager" is misleading since all employees are managers. Not really a career when the pay is slightly above minimum wage and advancement positions rarely open.

      Viewing 277 - 279 of 3,404 Reviews
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      ReviewsExtra Space Storage reviews

      Glassdoor has 3,454 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.