FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 30, 2023

It used to be great but the future looks grim

Anonymous employee
Recommend
Business Outlook

Pros

It used a great place to work. The talent selection was unrivaled in the luxury industry, the thrill and motivation were there. But not anymore. Sadly, the company is only a shell of what it used to be.

Cons

Chasing hype and quick-dying industry trends led to a string of pricy acquisitions that did not pay off (just look at the state of affairs at New Guards Group, Stadium Goods, Violet Grey, the hyped Farfetch stores on JD and Tmall in China, and you’ll know instantly). Lack of expertise of managing these businesses combined with a growing cold reception by the shareholders and a huge investment into a “tech park” in Portugal (I still wonder how with so many tech employees the product was still as primitive as it was, the efficiency is very low; by friends from IT in India and former CIS used to laugh at the size of the tech department in comparison to the low quality product output they produced) meant the company did not weather the past couple of turbulent years for the global economy with grace. A few big waves of lay offs, closing down regional offices and business units, slashing benefits and unpaid bonuses are among just a few things of the recent months, and an even grimmer outlook is on the horizon, unfortunately. It is genuinely sad for someone, who has been around for 5+ years to notice the company collapse from the pedestal it was once on. The senior management and the board are honestly too junior and incompetent for the size of the business they are handling. Hence, the management mistakes that cost Farfetch its reputation, talents and the future.

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FARFETCH Response
2y
Thank you for taking the time to provide us with your honest feedback. We're very sorry that your journey at FARFETCH was not positive. We are grateful for your five-plus years of dedication to FARFETCH and will take on all your comments to improve. We wish you the best of luck in your future endeavours.
2.0
Nov 28, 2018

Strange Culture

Recommend
Business Outlook

Pros

You will have a glimpse of what is to work on ecommerce

Cons

They a have a strange culture where if you don't fit in you will be segregated. They want people with a "yes man" attitude, and if you want to give your opinions that contradicts the rest of the team, you will have a bad time.

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FARFETCH Response
7y
Thank you for your review, we are very sorry to hear your feedback around the Farfetch culture . We try our best to empower individuality, give everyone a voice, and live by our values every day. We will continue to work on these principles to ensure we are building an inclusive and enjoyable working environment for all Farfetchers.
3.0
Dec 26, 2017

Seems great going in

Anonymous employee
Recommend
Business Outlook

Pros

good community of people, young group that gets along and has a lot of after work activities

Cons

structure is a mess, still very start up, no organization and no communication between all the international offices.

Viewing 31 - 33 of 1,913 Reviews

Glassdoor has 2,393 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.