FARFETCH reviews

3.4

50% would recommend to a friend

(1,914 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jun 27, 2019

Meh

Recommend
Business Outlook

Pros

Share options are good if you've been there a while or plan to stay

Cons

Lot's of over-promoted people who joined early and benefited from growth

avatar
FARFETCH Response
6y
Thanks for your honest feedback and we're sorry to hear some of your comments. We're extremely proud of our equity scheme, where every Farfetcher receives equity, to make sure that we're all rewarded for our hard work and success.
5.0
Mar 9, 2019

I love working here

Anonymous employee
Recommend
Business Outlook

Pros

It’s exciting to work for such an innovative company and to be part of the journey. You can feel that people are dedicated to their jobs and are proud to work for Farfetch. Recently there has been a lot of investment in training and development. You will meet many talented people and managers and opposed to the reputation of the fashion industry make friends easily. The team spirit is great and there is a sense of belonging. The work can be challenging, but I always felt that the business takes an active approach in keeping employees happy and motivated (work from home options, flexitime, breakfast, good benefits, social events).

Cons

The salaries are not shockingly low, but could be higher compared to other tech businesses of that size. It seems difficult and lengthy to get a pay rise or promotion but it’s certainly not impossible and hard work seems to the rewarded. Since it’s a growing, global company it can sometimes be a difficult to get an insight in what other departments are doing and see the larger scale.

avatar
FARFETCH Response
7y
Thanks so much for your review. We love that you love working here! Your feedback is really important to us and it's great to understand the things you enjoy about being a Farfetcher. We will continue to invest in our Learning & Development offering, amazing people, team spirit and brilliant benefits. We are continuously reviewing our approach to salary and promotions to ensure that we are rewarding our people fairly and competitively for their amazing work. We also understand your feedback around insights into other teams and we are addressing this through our quarterly Global Business Updates and monthly UK All Hands to give everyone a better understanding of the business overall. Here's to your happy Farfetch journey!
3.0
Sep 2, 2018

Internal team conflicts delay progress

Anonymous employee
Recommend
Business Outlook

Pros

Great office, generally friendly people, good perks like free breakfast although these perks are slow disappearing without a word. Some teams work really well and always ensure they have their goals front of mind and work towards these rather than trying to people please departments and seniors that have no knowledge of their department.

Cons

Some other teams bicker among themselves rather than focusing on the goal. Young managers with little experience allow some people to get away with making minimal contributions to targets while others are made to carry the rest of the team. Not everyone is judged the same way and it is not a level playing field whatsoever. People play dumb in order to spend the day on asos or instagram rather than supporting colleagues who face pressure to out perform.

avatar
FARFETCH Response
7y
Thanks very much for your review and honest feedback. We’re very proud of our wide range of perks and working environment! However, we are sorry to hear that you feel internal team conflicts are delaying progress. Collaboration and teamwork are the fundamental behaviours that translate our "Todos Juntos" value. We totally agree that a clear strategy is the best way to deliver our mission and that's why we use OKRs (Objectives & Key Results). According to our most recent engagement survey, 89% of Farfetchers feel that their daily work contributes significantly to our mission. This is something we are proud of and will continue to champion.
Viewing 118 - 120 of 1,914 Reviews

Glassdoor has 2,395 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.