FARFETCH reviews

3.4

50% would recommend to a friend

(1,914 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Sep 3, 2023

Not good work environment

Recommend
Business Outlook

Pros

Used to be a good place to work but recently things have changed with focus on profitability and decisions being made have affected morale and don't resonate with company values.

Cons

Strategic decisions haven't worked out so leadership is backtracking on initiatives to focus on profitability. The focus on people is gone as a result.

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FARFETCH Response
2y
Thank you for taking the time to share your feedback. We value your input and appreciate your honesty in discussing your concerns about our strategic decisions and their impact on our company's culture. Our people's well-being is a priority to us so we're very sorry to receive this feedback. We want to assure we take all comments very seriously and we invite you to talk to your local people partner or your manager to see where we can make the necessary improvements to make your journey with us the most pleasant.
2.0
Aug 21, 2023

Not a great place to work

Recommend
Business Outlook

Pros

- Some of the people are nice to work with

Cons

- Pay rise freeze for most of the company these past 2 years - No bonus - Removing flexible working - Enforced tech stack from higher up rather than using the best tools for the job - Not valuing employees in general

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FARFETCH Response
2y
Hi, thank you for sharing your review. Over the past couple of years, the macroeconomic environment has been challenging for many industries, and businesses have had to rationalise their cost base. In the context of unprecedented macro challenges, we have had to take some unprecedented cost-reduction actions. Flexible Working has gone through significant evolution since 2020, when we experienced the closure of offices and the world at large. Over the past years, we have been learning and adapting. While we want to remain committed to flexibility, we believe in the quality of "in real life" connections as a cornerstone of trust and culture and that's why we have moved into an approach that requires that our people work a minimum of 2 days per week from the office. From our perspective, this is a balanced approach that keeps a level of flexibility while appreciating the social element of work, which is so important in organisational culture.
3.0
Aug 17, 2023

Já foi melhor

Anonymous employee
Recommend
Business Outlook

Pros

desafios interessantes, flexibilidade, tech stack, colegas

Cons

falta de transparência na comunicação top down, salário

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FARFETCH Response
2y
Olá! Obrigado pelo seu feedback. Damos muito valor aos teus comentários. A comunicação clara e transparente de todos os nossos processos e decisões é uma das nossas grandes prioridades. Esperamos melhorar a tua experiência neste campo.
Viewing 139 - 141 of 1,914 Reviews

Glassdoor has 2,396 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.